CHQ

Contractor HQ

www.contractorhq.com.au

Overview

Contractor HQ is an Australian safety-technology company providing software for contractor, event and general OHS/WHS management. Its main platforms are ContractorManage for general contractor compliance and EventManage for event-focused contractor compliance. The systems help organisations collect, review and maintain supplier documentation, including licences, permits, insurance certificates and safe work procedures. ContractorManage includes approved-supplier records, activity-based compliance frameworks, contractor and visitor sign-in, online inductions, contract management, expiry reminders, incident and hazard reporting, automated supplier notifications and compliance dashboards. EventManage is designed for councils and organisations running multiple events, with event-, site- and profession-specific inductions and automated follow-up. Contractor HQ also offers Visitor Sign In, AuditManage for custom auditing and reporting, and eGolf waiver software. Platforms are web-based and hosted in Australia on AWS, with customisation and mobile applications available. A documented integration is available for Microfocus Content Manager through RM Connector. Public pricing is not provided.

Best for

  • Organisations managing medium- to high-risk contractors and external suppliers
  • Councils and event teams that need to collect and monitor contractor compliance documentation
  • Workplaces seeking digital visitor sign-in and contractor induction workflows
  • Organisations requiring custom digital audits, forms and reporting

Target industries

WorkplaceGovernmentEventsAged Care

Key capabilities

Visitor experience

Online contractor and visitor sign-in

Signs in visitors and contractors and can check whether contractors have completed an induction before entry.

Visitor experience

Mobile induction completion

Sends contractors an induction link by email so they can complete it on a phone or tablet.

Visitor experience

Event-specific inductions

Creates and deploys online inductions for individual events, sites and professions.

Visitor experience

Digital waiver forms

Supports digital waiver collection for golf cart and equipment hire, including QR-code workflows.

Security & compliance

Licence and insurance tracking

Collects and monitors licences, permits, insurance certificates and other supplier documentation.

Security & compliance

Safe work documentation

Collects evidence of documented safe systems of work for high-risk activities.

Security & compliance

Online site inductions

Provides standardised inductions for contractors before they commence work.

Security & compliance

Compliance status review

Lets administrators review uploaded documents and identify missing compliance requirements.

Operations

Approved supplier database

Maintains a database of approved suppliers and contractors.

Operations

Activity-based compliance framework

Maps supplier activities to the documentation requirements for those activities.

Operations

Automated supplier follow-up

Sends configurable reminders and instructions to suppliers for overdue or expiring documentation.

Operations

Contract management

Includes contract management within the ContractorManage workflow.

Operations

Incident and hazard reporting

Provides incident and hazard reporting functionality.

Operations

Custom audit workflows

AuditManage supports branded workflows, custom eForms and data collection on connected devices.

Integrations

Microfocus Content Manager integration

RM Connector captures ContractorManage and EventManage records in Microfocus Content Manager.

Analytics

Compliance dashboards

Provides dashboards and snapshots showing contractor or supplier compliance status.

Analytics

Custom reporting

AuditManage supports custom report creation and customer or team access to results.

Analytics

Searchable visitor records

Provides searchable and sortable tables of visitors and contractors.

Comparison data

Facts used in the Recommended ranking when published by the vendor.

Free access
Not published
Regional hosting
Not published
Mobile apps
Not published
Pricing approach
not stated

Deployment & integrations

  • Web-based platforms
  • Hosted in Australia on AWS
  • Custom mobile applications available
  • Works on internet-connected devices
  • Microfocus Content Manager via RM Connector

Security, compliance & support

  • Supports collection and review of licences, permits, insurance certificates and safe work procedures
  • Online induction and sign-in records
  • Visitor Sign In references AS/NZ 4801 and ISO 45001:2018 safety management systems
  • Australian hosting on AWS
  • Australian-based support and sales team
  • Support and sales phone: (03) 8524 6903
  • Customisation and implementation assistance available
  • Consultants located across Australia

Categories

WorkplaceGovernmentEventsAged Care