Visitor management system comparison

Fidentity vs LobbyBase

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

Fidentity has published signals around Touchless biometric health screening and integrated delivery handling are priority requirements, Integrated delivery management with recipient notifications and automatic reminders, and Built-in mask detection plus temperature screening for touchless health checks. LobbyBase has published signals around A single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment, Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics), and Free 30-day trial with no credit card required and fast, no-training setup. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Criteria scores

Scorecard by published evidence

Scores are calculated consistently from published vendor information, product evidence and review sources.

62
Fidentity
35
LobbyBase
CriteriaFidentityLobbyBase
Customer review sentimentReview rating and volume, normalised across sources.
55
Fidentity55/1003. 5/5 from 4 published reviews across 2 sources, with 7 stored feedback themes4 reviews across review sources
NE
LobbyBaseNo public scoreNo review score listedNo public review count captured
Visitor, contractor, evacuation & reporting workflowsVisitor, contractor, evacuation, identity, and reporting workflows. Fidentity has the stronger published signal here.
93
Fidentity93/1008 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals
81
LobbyBase81/1007 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals
Published feature breadthDocumented product capabilities found in public materials.
31
Fidentity31/1008 documented capabilitiesPublished vendor and profile signals
31
LobbyBase31/1008 documented capabilitiesPublished vendor and profile signals
Mobile and kiosk flexibilityPublished iOS, Android, cloud, QR, kiosk, and flexible hardware signals. Fidentity has the stronger published signal here.
90
Fidentity90/100iOS and Android; Optional kioskPublished vendor and profile signals
21
LobbyBase21/100No public evidence captured yetPublished vendor and profile signals
Ongoing free accessPublished ongoing free access or trial availability.
38
Fidentity38/100Free trial publishedPublished vendor and profile signals
38
LobbyBase38/100Free trial publishedPublished vendor and profile signals
Deployment and integrationsPublished rollout, integration, and deployment options. Fidentity has the stronger published signal here.
38
Fidentity38/1009 published deployment and integration optionsPublished vendor and profile signals
13
LobbyBase13/1004 published deployment and integration optionsPublished vendor and profile signals
Industry coverageBreadth of documented sector fit.
93
Fidentity93/10013 documented sectorsPublished vendor and profile signals
93
LobbyBase93/10012 documented sectorsPublished vendor and profile signals
Source coverageDepth of public source material captured by the directory. Fidentity has the stronger published signal here.
49
Fidentity49/1009 vendor pages analysed, 2 review sources captured9 source pages analysed
6
LobbyBase6/1001 vendor page analysed, 0 review sources captured1 source page analysed
Visitor management focusHow specifically the product is positioned around visitor management. LobbyBase has the stronger published signal here.
73
Fidentity73/10080% fit against visitor-management-specific positioning signalsPublished vendor and profile signals
93
LobbyBase93/100100% fit against visitor-management-specific positioning signalsPublished vendor and profile signals
Access-control integrationsVisible integrations with physical access-control systems.
26
Fidentity26/1001 access-control integration signalPublished vendor and profile signals
NE
LobbyBaseNo public scoreNo access-control integration evidence capturedPublished vendor and profile signals
Regional hosting and data residencyVisible hosting or data-residency regions.
63
Fidentity63/100Regional hosting signal publishedPublished vendor and profile signals
63
LobbyBase63/100Regional hosting signal publishedPublished vendor and profile signals
Pricing transparencyHow visible and specific the public pricing information is.
93
Fidentity93/1003 published pricing plansPublished vendor and profile signals
93
LobbyBase93/1001 published pricing planPublished vendor and profile signals

This is a directory scoring model based on public vendor pages, review data, and visible product signals. It is designed to make differences easier to scan, not to declare a universal winner.

Choose Fidentity when

  • Touchless biometric health screening and integrated delivery handling are priority requirements.
  • Integrated delivery management with recipient notifications and automatic reminders
  • Built-in mask detection plus temperature screening for touchless health checks
  • Organisations seeking touchless health-screening plus VMS features
  • Offices needing integrated delivery notifications and event check-in

Choose LobbyBase when

  • A single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment.
  • Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics).
  • Free 30-day trial with no credit card required and fast, no-training setup.
  • Organizations seeking an integrated visitor-and-space solution for offices, campuses or residential lobbies
  • Teams wanting rapid deployment and a trial before purchase

Fidentity fit considerations

  • Assess hardware compatibility for thermal cameras and assisted kiosks
  • Which existing workplace, identity, messaging, or access systems should this connect with?
  • Which plan structure best matches your number of locations, visitor volume, and rollout timeline?
  • Which privacy, compliance, and record-retention requirements matter most for your organisation?
  • How well does Fidentity match your busiest visitor, contractor, or reception workflow?

LobbyBase fit considerations

  • 9% uptime.
  • Check mobile platform support and kiosk/hardware options if needed.
  • Which plan structure best matches your number of locations, visitor volume, and rollout timeline?
  • Which privacy, compliance, and record-retention requirements matter most for your organisation?
  • Which existing workplace, identity, messaging, or access systems should this connect with?
MetricFidentityLobbyBase
Customer review sentiment3. 5/5 from 4 published reviews across 2 sources, with 7 stored feedback themesNo review score listed
Visitor workflow depth8 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals7 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals
Published feature breadth8 documented capabilities8 documented capabilities
Ongoing free accessFree trial publishedFree trial published
Deployment and integrations9 published deployment and integration options4 published deployment and integration options
Industry coverage13 documented sectors12 documented sectors
Published evidence9 vendor pages analysed, 2 review sources captured1 vendor page analysed, 0 review sources captured
Visitor management focus80% fit against visitor-management-specific positioning signals100% fit against visitor-management-specific positioning signals
Access-control integrations1 access-control integration signalNo access-control integration evidence captured
Regional hostingRegional hosting signal publishedRegional hosting signal published
Pricing transparency3 published pricing plans1 published pricing plan
Best forFront-desk visitor management, Touchless employee attendance, Delivery/package handling automation, Event guest registration, Multi-site operations requiring reportingReception and front-desk teams looking to modernize check-ins (visitor experience and host notifications), Workplace operations teams seeking desk and meeting-room booking with occupancy insights, Security teams needing document capture and compliance tracking for visitors, Facilities teams managing deliveries, digital logbooks and audit trails, IT/ops buyers who want a cloud solution with API/integration options
Comparison positioningFidentity positions as a COVID-era, health-screening centric VMS combining facial biometrics, delivery workflows and common directory/messaging integrations.LobbyBase positions itself as an integrated visitor-and-space management solution for workplaces with emphasis on speed of deployment and an analytics-backed approach.
Best-fit signalsChoose Fidentity when touchless biometric health screening and integrated delivery handling are priority requirements.Choose when you need a single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment.
Pricing informationSite lists Standard, Premium and Enterprise plans with monthly and annual billing; specific customer pricing requires contacting vendor. Additional kiosk/location add-ons and feature availability vary by tierPublic site advertises a free 30-day trial and 'Start Free Trial' with no public list pricing or tiers on the cited overview page.

Fidentity

fidentity.com

  • Integrated delivery management with recipient notifications and automatic reminders
  • medium confidence
View full profile

LobbyBase

lobbybase.com

  • Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics).
  • medium confidence
View full profile

How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

Compare another pair

Change one system

Both current systems are selected. Choose a different system in either field to open a new comparison.

First system
Second system