Visitor management system comparison

friendlyway vs LobbyBase

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

friendlyway has published signals around Combined kiosk hardware and software from one vendor for large multi-site rollouts, Good fit for manufacturing, public sector and organisations that require evacuation mustering and robust badge/ID workflows, and Bundled hardware and software product line with dedicated kiosk models and display bundles. LobbyBase has published signals around A single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment, Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics), and Free 30-day trial with no credit card required and fast, no-training setup. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Criteria scores

Scorecard by published evidence

Scores are calculated consistently from published vendor information, product evidence and review sources.

friendlyway

LobbyBase

CriteriafriendlywayLobbyBase

Customer review sentimentReview rating and volume, normalised across sources.

friendlywayNo public scoreNo review score listedNo public review count captured

LobbyBaseNo public scoreNo review score listedNo public review count captured

Visitor, contractor, evacuation & reporting workflowsVisitor, contractor, evacuation, identity, and reporting workflows.

friendlyway81/1007 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals

LobbyBase81/1007 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals

Published feature breadthDocumented product capabilities found in public materials. friendlyway has the stronger published signal here.

friendlyway69/10016 documented capabilitiesPublished vendor and profile signals

LobbyBase31/1008 documented capabilitiesPublished vendor and profile signals

Mobile and kiosk flexibilityPublished iOS, Android, cloud, QR, kiosk, and flexible hardware signals. friendlyway has the stronger published signal here.

friendlyway46/100No public evidence captured yetPublished vendor and profile signals

LobbyBase21/100No public evidence captured yetPublished vendor and profile signals

Ongoing free accessPublished ongoing free access or trial availability.

friendlyway38/100Free trial publishedPublished vendor and profile signals

LobbyBase38/100Free trial publishedPublished vendor and profile signals

Deployment and integrationsPublished rollout, integration, and deployment options. friendlyway has the stronger published signal here.

friendlyway58/10013 published deployment and integration optionsPublished vendor and profile signals

LobbyBase13/1004 published deployment and integration optionsPublished vendor and profile signals

Industry coverageBreadth of documented sector fit.

friendlyway93/10013 documented sectorsPublished vendor and profile signals

LobbyBase93/10012 documented sectorsPublished vendor and profile signals

Source coverageDepth of public source material captured by the directory. friendlyway has the stronger published signal here.

friendlyway47/1008 vendor pages analysed, 0 review sources captured8 source pages analysed

LobbyBase6/1001 vendor page analysed, 0 review sources captured1 source page analysed

Visitor management focusHow specifically the product is positioned around visitor management.

friendlyway93/100100% fit against visitor-management-specific positioning signalsPublished vendor and profile signals

LobbyBase93/100100% fit against visitor-management-specific positioning signalsPublished vendor and profile signals

Access-control integrationsVisible integrations with physical access-control systems.

friendlyway60/1002 access-control integration signalsPublished vendor and profile signals

LobbyBaseNo public scoreNo access-control integration evidence capturedPublished vendor and profile signals

Regional hosting and data residencyVisible hosting or data-residency regions.

friendlywayNo public scoreNo public evidence captured yetPublished vendor and profile signals

LobbyBase63/100Regional hosting signal publishedPublished vendor and profile signals

Pricing transparencyHow visible and specific the public pricing information is.

friendlyway93/1007 published pricing plansPublished vendor and profile signals

LobbyBase93/1001 published pricing planPublished vendor and profile signals

This is a directory scoring model based on public vendor pages, review data, and visible product signals. It is designed to make differences easier to scan, not to declare a universal winner.

Choose friendlyway when

Combined kiosk hardware and software from one vendor for large multi-site rollouts.
Good fit for manufacturing, public sector and organisations that require evacuation mustering and robust badge/ID workflows.
Bundled hardware and software product line with dedicated kiosk models and display bundles.
Published per-display digital-signage pricing and per-device add-on fees for predictable signage budgeting.
Organisations needing integrated kiosks + signage + visitor check-in

Choose LobbyBase when

A single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment.
Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics).
Free 30-day trial with no credit card required and fast, no-training setup.
Organizations seeking an integrated visitor-and-space solution for offices, campuses or residential lobbies
Teams wanting rapid deployment and a trial before purchase

friendlyway fit considerations

Mobile platform support (native iOS/Android apps) is not detailed on product pages and may require confirmation if mobile check-in is required.
Total cost of ownership when buying vendor kiosks vs using third-party devices
Depth of access-control and PIAM integrations required for secure sites
Emergency mustering and compliance reporting capabilities for regulated industries
Which existing workplace, identity, messaging, or access systems should this connect with?

LobbyBase fit considerations

9% uptime.
Check mobile platform support and kiosk/hardware options if needed.
Which plan structure best matches your number of locations, visitor volume, and rollout timeline?
Which privacy, compliance, and record-retention requirements matter most for your organisation?
Which existing workplace, identity, messaging, or access systems should this connect with?

Metric	friendlyway	LobbyBase
Customer review sentiment	No review score listed	No review score listed
Visitor workflow depth	7 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals	7 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals
Published feature breadth	16 documented capabilities	8 documented capabilities
Ongoing free access	Free trial published	Free trial published
Deployment and integrations	13 published deployment and integration options	4 published deployment and integration options
Industry coverage	13 documented sectors	12 documented sectors
Published evidence	8 vendor pages analysed, 0 review sources captured	1 vendor page analysed, 0 review sources captured
Visitor management focus	100% fit against visitor-management-specific positioning signals	100% fit against visitor-management-specific positioning signals
Access-control integrations	2 access-control integration signals	No access-control integration evidence captured
Pricing transparency	7 published pricing plans	1 published pricing plan
Best for	Front desk automation and reception modernization, Facilities with multi-site rollouts that need central device control, Manufacturing plants requiring PPE and guided-visit workflows, Organizations needing integrated digital signage and wayfinding	Reception and front-desk teams looking to modernize check-ins (visitor experience and host notifications), Workplace operations teams seeking desk and meeting-room booking with occupancy insights, Security teams needing document capture and compliance tracking for visitors, Facilities teams managing deliveries, digital logbooks and audit trails, IT/ops buyers who want a cloud solution with API/integration options
Comparison positioning	friendlyway positions itself as an integrated vendor of cloud software and German-made kiosk hardware for enterprise visitor management and digital signage.	LobbyBase positions itself as an integrated visitor-and-space management solution for workplaces with emphasis on speed of deployment and an analytics-backed approach.
Best-fit signals	Choose friendlyway when you need combined kiosk hardware and software from one vendor for large multi-site rollouts., Good fit for manufacturing, public sector and organisations that require evacuation mustering and robust badge/ID workflows.	Choose when you need a single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment.
Pricing information	A 14-day free trial is available.	Public site advertises a free 30-day trial and 'Start Free Trial' with no public list pricing or tiers on the cited overview page.

friendlyway

www.friendlyway.com

Bundled hardware and software product line with dedicated kiosk models and display bundles.
Total cost of ownership when buying vendor kiosks vs using third-party devices
high confidence

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LobbyBase

lobbybase.com

Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics).
medium confidence

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How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

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