Visitor management system comparison

Genetec vs MyLobby

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

Genetec has published signals around Visitor workflows integrated into a broader enterprise security platform with unified video and access control, Multi-site federation, identity sync and enterprise-grade investigations are required, and Visitor management delivered as part of a unified platform rather than a standalone visitor-only product. MyLobby has published signals around Consider when contractor management is a shortlist criterion, Consider when evacuation support is a shortlist criterion, and Consider when kiosk and badge workflows is a shortlist criterion. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Criteria scores

Scorecard by published evidence

Scores are calculated consistently from published vendor information, product evidence and review sources.

Genetec

MyLobby

CriteriaGenetecMyLobby

Customer review sentimentReview rating and volume, normalised across sources. Genetec has the stronger published signal here.

Genetec79/1004. 4/5 from 48 published reviews across 4 sources, with 103 stored feedback themes48 reviews across review sources

MyLobby69/1004. 9/5 from 16 published reviews across 1 source16 reviews across review sources

Visitor, contractor, evacuation & reporting workflowsVisitor, contractor, evacuation, identity, and reporting workflows. MyLobby has the stronger published signal here.

Genetec56/1005 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals

MyLobby81/1007 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals

Published feature breadthDocumented product capabilities found in public materials.

Genetec31/1008 documented capabilitiesPublished vendor and profile signals

MyLobby31/1008 documented capabilitiesPublished vendor and profile signals

Mobile and kiosk flexibilityPublished iOS, Android, cloud, QR, kiosk, and flexible hardware signals.

Genetec74/100iOS and Android; Optional kioskPublished vendor and profile signals

MyLobby78/100iOS and Android; Optional kioskPublished vendor and profile signals

Ongoing free accessPublished ongoing free access or trial availability.

GenetecNo public scoreNo public evidence captured yetPublished vendor and profile signals

MyLobby38/100Free trial publishedPublished vendor and profile signals

Deployment and integrationsPublished rollout, integration, and deployment options.

Genetec38/1009 published deployment and integration optionsPublished vendor and profile signals

MyLobbyNo public score0 published deployment and integration optionsPublished vendor and profile signals

Industry coverageBreadth of documented sector fit. Genetec has the stronger published signal here.

Genetec60/1006 documented sectorsPublished vendor and profile signals

MyLobby37/1004 documented sectorsPublished vendor and profile signals

Source coverageDepth of public source material captured by the directory. Genetec has the stronger published signal here.

Genetec93/10024 vendor pages analysed, 4 review sources captured24 source pages analysed

MyLobby58/10012 vendor pages analysed, 1 review source captured12 source pages analysed

Visitor management focusHow specifically the product is positioned around visitor management. MyLobby has the stronger published signal here.

Genetec73/10080% fit against visitor-management-specific positioning signalsPublished vendor and profile signals

MyLobby93/100100% fit against visitor-management-specific positioning signalsPublished vendor and profile signals

Access-control integrationsVisible integrations with physical access-control systems.

Genetec60/1002 access-control integration signalsPublished vendor and profile signals

MyLobbyNo public scoreNo access-control integration evidence capturedPublished vendor and profile signals

Regional hosting and data residencyVisible hosting or data-residency regions.

GenetecNo public scoreNo public evidence captured yetPublished vendor and profile signals

MyLobbyNo public scoreNo public evidence captured yetPublished vendor and profile signals

Pricing transparencyHow visible and specific the public pricing information is. Genetec has the stronger published signal here.

Genetec93/1004 published pricing plansPublished vendor and profile signals

MyLobby68/100Pricing page publishedPublished vendor and profile signals

This is a directory scoring model based on public vendor pages, review data, and visible product signals. It is designed to make differences easier to scan, not to declare a universal winner.

Choose Genetec when

Visitor workflows integrated into a broader enterprise security platform with unified video and access control.
Multi-site federation, identity sync and enterprise-grade investigations are required.
Visitor management delivered as part of a unified platform rather than a standalone visitor-only product
Cloud-managed appliances (Genetec Cloudlink) that provide high-capacity local storage and resiliency for SaaS deployments
Advanced SaaS investigation features available in Premium to speed forensic search across video and events

Choose MyLobby when

Consider when contractor management is a shortlist criterion.
Consider when evacuation support is a shortlist criterion.
Consider when kiosk and badge workflows is a shortlist criterion.
Consider when integration ecosystem is a shortlist criterion.
Contractor management

Genetec fit considerations

Obtain formal pricing and any regional hosting/privacy assurances from Genetec or a certified partner, since SaaS pricing examples require sales contact.
Complex and resource‑intensive initial setup and administration
High upfront, licensing, and deployment costs
Noticeable learning curve for new users and advanced features
Performance and playback can depend on hardware, network, or bandwidth

MyLobby fit considerations

Map kiosk, tablet, badge, and QR-code workflows against the physical reception environment.
Check how the integration model fits identity, messaging, calendar, and access-control systems already in use.
Compare evacuation and occupancy workflows against site safety procedures and drill requirements.
How should contractor induction, permit, document, and compliance workflows fit your site process?
How should evacuation lists, emergency response, and real-time occupancy workflows operate across your locations?

Metric	Genetec	MyLobby
Customer review sentiment	4. 4/5 from 48 published reviews across 4 sources, with 103 stored feedback themes	4. 9/5 from 16 published reviews across 1 source
Visitor workflow depth	5 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals	7 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals
Published feature breadth	8 documented capabilities	8 documented capabilities
Mobile and kiosk flexibility	iOS and Android; Optional kiosk	iOS and Android; Optional kiosk
Deployment and integrations	9 published deployment and integration options	0 published deployment and integration options
Industry coverage	6 documented sectors	4 documented sectors
Published evidence	24 vendor pages analysed, 4 review sources captured	12 vendor pages analysed, 1 review source captured
Visitor management focus	80% fit against visitor-management-specific positioning signals	100% fit against visitor-management-specific positioning signals
Access-control integrations	2 access-control integration signals	No access-control integration evidence captured
Pricing transparency	4 published pricing plans	Pricing page published
Comparison positioning	Genetec positions visitor management as a capability within an enterprise unified security platform (Security Center SaaS), emphasising integration with video, access control and cloud-managed appliances.	Compare when contractor management, evacuation support, kiosk and badge workflows are important selection criteria.
Best-fit signals	Choose Genetec when you want visitor workflows integrated into a broader enterprise security platform with unified video and access control., Choose Genetec when multi-site federation, identity sync and enterprise-grade investigations are required.	Consider when contractor management is a shortlist criterion., Consider when evacuation support is a shortlist criterion., Consider when kiosk and badge workflows is a shortlist criterion., Consider when integration ecosystem is a shortlist criterion.
Fit considerations	, Obtain formal pricing and any regional hosting/privacy assurances from Genetec or a certified partner, since SaaS pricing examples require sales contact.	Map kiosk, tablet, badge, and QR-code workflows against the physical reception environment., Check how the integration model fits identity, messaging, calendar, and access-control systems already in use., Compare evacuation and occupancy workflows against site safety procedures and drill requirements.
Pricing information	Security Center SaaS lists per-connection yearly fees for access control, video and other connections; exact pricing and multi-year options require contacting sales or a channel partner.	Pricing includes se Study Contact Us Support New Features MyLobby Visitor Management Pricing Packages Lite $45 USD per location/month billed annually Free Trial QR...; een with the company logo Email Notification Ability to send notification via email Basic $85 USD per location/month billed annually Free Trial Man...; compliance in the facility while also substantially speeding up your workflows. Standard $179 USD per location/month billed annually Free Trial Man...; lete the submission. This is a great way to ensure every entry is compliant. Professional $249 USD per location/month billed annually Free Trial Ma...

Genetec

www.genetec.com

Visitor management delivered as part of a unified platform rather than a standalone visitor-only product
Do you need visitor features tightly integrated with access control and video?
medium confidence

View full profile

MyLobby

www.mylobby.co/visitor-management-software-app

Contractor management
How should contractor induction, permit, document, and compliance workflows fit your site process?
low confidence

View full profile

How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

Compare another pair

Change one system

Both current systems are selected. Choose a different system in either field to open a new comparison.

First system

Second system