MyLobby
www.mylobby.co/visitor-management-software-app
- Last checked
- 1 Sept 2026
- Sources
- 12
- Evidence confidence
- High
Product media
Buyer notes
What to know about MyLobby
MyLobby is a cloud-first visitor management system offering mobile-first check-in (QR/code), customizable health screening and ID scanning, hosted dashboards for real-time occupant visibility, and an Android kiosk option. The vendor emphasizes rapid setup, phone/email support and an orientation call to configure screening questionnaires. MyLobby targets organizations that need contactless sign-in, host notifications and basic reporting for compliance and safety. The offering is positioned as configurable rather than fixed-tier public pricing; purchasing typically begins with trial/download and vendor engagement for quotes and hardware options.
- Best for
- Organizations needing quick, contactless visitor workflows and health screening
- Known strength
- Mobile-first check-in and QR workflows with ID scanning and sign-out reminders
Strengths
- Mobile-first check-in and QR workflows with ID scanning and sign-out reminders
- Configurable health screening aligned with CDC/OSHA messaging and vendor-assisted setup
- Optional industrial Android kiosk hardware described with specs
Fit considerations
- Public pages do not display list pricing; purchase discussions require vendor engagement and possible hardware selection
Questions to ask
- Which access-control systems and CRM/scheduling platforms have working integrations and what data fields are synchronized?
- What is included in onboarding versus paid professional services for kiosk hardware setup?
- What are SLA, uptime and data-retention terms for the cloud service?
- Which authentication and ID-scan document types are supported and how is that data stored?
- How well does MyLobby match your busiest visitor, contractor, or reception workflow?
Implementation notes
- Vendor offers an orientation/support call to set up screening questionnaires—plan for that session during rollout.
- If using kiosks, coordinate hardware shipping, mounting (VESA) and peripheral integration (printer, barcode scanner) as noted on the kiosk product page.
Scoring criteria
How MyLobby scores
Every system is scored against the same published-data criteria. Public scores are intended as comparison prompts alongside your own procurement needs.
Customer review sentiment
4. 9/5 from 16 published reviews across 3 sources, with 78 stored feedback themes
18 point weighting · 16 reviews across review sourcesVisitor and contractor workflows
5 visitor, contractor, badge, host, delivery, identity, and QR workflow signals
10 point weighting · Published vendor and profile signalsEvacuation management
3 evacuation, mustering, roll-call, occupancy, or emergency signals
7 point weighting · Published vendor and profile signalsAdvanced reporting
3 reporting, analytics, audit, export, or visitor-history signals
7 point weighting · Published vendor and profile signalsPublished feature breadth
17 documented capabilities
10 point weighting · Published vendor and profile signalsMobile and kiosk flexibility
iOS and Android; Optional kiosk
8 point weighting · Published vendor and profile signalsOngoing free access
Free trial published
6 point weighting · Published vendor and profile signalsDeployment and integrations
3 published deployment and integration options
7 point weighting · Published vendor and profile signalsIndustry coverage
13 documented sectors
5 point weighting · Published vendor and profile signalsSource coverage
12 vendor pages analysed, 3 review sources captured
5 point weighting · 12 source pages analysedVisitor management focus
100% fit against visitor-management-specific positioning signals
5 point weighting · Published vendor and profile signalsAccess-control integrations
1 access-control integration signal
5 point weighting · Published vendor and profile signalsRegional hosting and data residency
No public evidence captured yet
3 point weighting · Published vendor and profile signalsPricing transparency
1 published pricing plan
4 point weighting · Published vendor and profile signalsA lower score can mean the directory found less public evidence, not that a product cannot support the workflow. Use these criteria as shortlist prompts alongside your own procurement needs.
Overview
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Best for
- Reception-less or low-staffed offices wanting contactless QR and mobile check-in
- Facilities needing daily health screening and CDC-aligned questionnaires
- Organizations seeking rapid setup and simple dashboards for visitor visibility
- Teams that require automated host notifications (SMS/email)
- Sites that want kiosk or mobile options for mixed visitor populations
Target industries
Key capabilities
Reporting
Real-time dashboard and visitor logs; reporting exports and audit-oriented data capture.
Notifications
Immediate SMS and email notifications to hosts on visitor arrival and noncompliance alerts.
Security and compliance controls
Collected vendor source text references security and compliance controls.
Security & compliance
Customizable screening questions and health screening forms intended to meet CDC/OSHA guidance.
Access control
Can send QR codes and door-access keys and mentions integration with access control systems.
Evacuation & safety
Real-time reports of who is in the building to support roll calls and emergency visibility.
Kiosk and badge workflows
Collected vendor source text references kiosk and badge workflows.
Reporting and audit trails
Collected vendor source text references reporting and audit trails.
Mobile visitor workflows
Collected vendor source text references mobile visitor workflows.
Deployment
Cloud service with options for mobile-first (no hardware) or kiosk/tablet deployments.
Contractor management
Collected vendor source text references contractor management.
Evacuation support
Collected vendor source text references evacuation support.
Pricing
Only one publicly documented plan is shown here. Check the provider’s pricing page for additional paid or custom plans.
Free trial / Download
Free trial or free download offering; 14-day trial mentioned specifically for Health Screening.
- 14-day trial for Health Screening form (page text)
- Free download/free trial messaging across site
- 90-day money-back guarantee
Comparison data
Published signals used in the Overall Score ranking.
- Free access
- Free trial
- Mobile apps
- iOS and Android
- Pricing approach
- Custom quote
- Deployment complexity
- Guided setup
- Hardware requirement
- Optional kiosk
- Identity checks
- Collected vendor source text references integration ecosystem., ID scanning, QR-code and manual entry
- Evacuation
- Collected vendor source text references evacuation support., roll-call/real-time occupant lists
- Contractors
- Collected vendor source text references contractor management., contractor self-service check-in and compliance screening
- Reporting
- Collected vendor source text references reporting and audit trails., real-time dashboard and visitor logs
Customer review summary
What users like
- Easy to use
- Helpful support
- Smooth visitor check-in
- Useful reporting
- Customization limits
- Strong security and compliance workflows
What users dislike
- Limited hardware flexibility
- Admin layout could be simpler
- Deployment or installation may require smoother setup
- Form and questionnaire customization could be more flexible
- Forms and questionnaires could be more flexible
- Installation and deployment may require network troubleshooting
Review sources
Deployment & integrations
- cloud-hosted with optional on-site kiosk/tablet rollout
- Access control systems (integration stated)
- CRM and scheduling/booking systems (integration discussed conceptually)
Security, compliance & support
- Customizable health screening forms aligned with CDC guidance (site text)
- Email and SMS alerts for noncompliance and restricted-area entry
- Email and phone support
- Support and orientation call for questionnaire setup and training
