| Recommended score | 93/100 | 90/100 |
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| Ongoing free access | Free trial published | Free trial published |
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| Visitor workflow depth | 0 specialised workflow signals | 0 specialised workflow signals |
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| Customer review sentiment | 4. 7/5 from 218 published reviews | No review score listed |
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| Evidence confidence | medium | medium |
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| Published evidence | 24 vendor pages analysed | 1 vendor page analysed |
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| Best for | Workplace scheduling and hybrid-work coordination, Facilities & FM teams centralising services, Organisations needing digital visitor check-in & host notifications, Teams wanting integrated booking plus analytics, Enterprises seeking white-label employee apps | Reception and front-desk teams looking to modernize check-ins (visitor experience and host notifications), Workplace operations teams seeking desk and meeting-room booking with occupancy insights, Security teams needing document capture and compliance tracking for visitors, Facilities teams managing deliveries, digital logbooks and audit trails, IT/ops buyers who want a cloud solution with API/integration options |
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| Comparison positioning | GemEx positions as a unified workplace experience platform combining bookings, visits, FM service requests and optional IoT/analytics under a single SaaS subscription. | LobbyBase positions itself as an integrated visitor-and-space management solution for workplaces with emphasis on speed of deployment and an analytics-backed approach. |
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| Best-fit signals | Choose GemEx when you want consolidated booking + visitor + FM workflows under one vendor, Choose GemEx when EU hosting and ISO 27001 evidence are required | Choose when you need a single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment. |
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| Pricing information | Annual SaaS subscription billed per user (Core and Pro indicated); additional one‑off setup and bespoke project fees apply; optional extras priced on application (POA). — | Public site advertises a free 30-day trial and 'Start Free Trial' with no public list pricing or tiers on the cited overview page. |
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