Visitor management system comparison

GemEx App vs LobbyBase

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

GemEx App has published signals around Consolidated booking + visitor + FM workflows under one vendor, EU hosting and ISO 27001 evidence are required, and Bundled workplace booking + visitor management + FM service requests in one admin portal —. LobbyBase has published signals around A single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment, Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics), and Free 30-day trial with no credit card required and fast, no-training setup. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Choose GemEx App when

  • Consolidated booking + visitor + FM workflows under one vendor
  • EU hosting and ISO 27001 evidence are required
  • Bundled workplace booking + visitor management + FM service requests in one admin portal —
  • ISO 27001 certification and AWS EU Tier 4 hosting called out on the site —
  • Modular optional extras (IoT, IAQ, digital access, BI integrations) —

Choose LobbyBase when

  • A single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment.
  • Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics).
  • Free 30-day trial with no credit card required and fast, no-training setup.
  • Organizations seeking an integrated visitor-and-space solution for offices, campuses or residential lobbies
  • Teams wanting rapid deployment and a trial before purchase

GemEx App fit considerations

  • Public product pages for contractor management and some visitor-related solution pages return 404s — (404)
  • Hardware availability (kiosk/panel devices) is unclear; pricing lists kiosk views but question on supplied hardware remains —
  • Assess integration depth with access control vendors and calendar systems for your specific providers —
  • Which existing workplace, identity, messaging, or access systems should this connect with?
  • Which plan structure best matches your number of locations, visitor volume, and rollout timeline?

LobbyBase fit considerations

  • 9% uptime.
  • Check mobile platform support and kiosk/hardware options if needed.
  • Which plan structure best matches your number of locations, visitor volume, and rollout timeline?
  • Which privacy, compliance, and record-retention requirements matter most for your organisation?
  • Which existing workplace, identity, messaging, or access systems should this connect with?
MetricGemEx AppLobbyBase
Recommended score93/10090/100
Ongoing free accessFree trial publishedFree trial published
Visitor workflow depth0 specialised workflow signals0 specialised workflow signals
Customer review sentiment4. 7/5 from 218 published reviewsNo review score listed
Evidence confidencemediummedium
Published evidence24 vendor pages analysed1 vendor page analysed
Best forWorkplace scheduling and hybrid-work coordination, Facilities & FM teams centralising services, Organisations needing digital visitor check-in & host notifications, Teams wanting integrated booking plus analytics, Enterprises seeking white-label employee appsReception and front-desk teams looking to modernize check-ins (visitor experience and host notifications), Workplace operations teams seeking desk and meeting-room booking with occupancy insights, Security teams needing document capture and compliance tracking for visitors, Facilities teams managing deliveries, digital logbooks and audit trails, IT/ops buyers who want a cloud solution with API/integration options
Comparison positioningGemEx positions as a unified workplace experience platform combining bookings, visits, FM service requests and optional IoT/analytics under a single SaaS subscription.LobbyBase positions itself as an integrated visitor-and-space management solution for workplaces with emphasis on speed of deployment and an analytics-backed approach.
Best-fit signalsChoose GemEx when you want consolidated booking + visitor + FM workflows under one vendor, Choose GemEx when EU hosting and ISO 27001 evidence are requiredChoose when you need a single vendor for visitor check-ins plus space/desk booking and want a quick trial and deployment.
Pricing informationAnnual SaaS subscription billed per user (Core and Pro indicated); additional one‑off setup and bespoke project fees apply; optional extras priced on application (POA). —Public site advertises a free 30-day trial and 'Start Free Trial' with no public list pricing or tiers on the cited overview page.

GemEx App

www.spicatech.co.uk

  • Bundled workplace booking + visitor management + FM service requests in one admin portal —
  • medium confidence
View full profile

LobbyBase

lobbybase.com

  • Combined visitor management and space booking in one platform (visitor + desk/room booking + analytics).
  • medium confidence
View full profile

How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

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