Visitor management system comparison

Cloudbooking vs Fidentity

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

Cloudbooking has published signals around An integrated desk/room/visitor solution across multiple sites with enterprise SSO and dedicated onboarding support (, Bundled workspace (desks/rooms/parking) and visitor workflows in one platform, and Enterprise features including SSO/Active Directory and a dedicated account manager. Fidentity has published signals around Touchless biometric health screening and integrated delivery handling are priority requirements, Integrated delivery management with recipient notifications and automatic reminders, and Built-in mask detection plus temperature screening for touchless health checks. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Choose Cloudbooking when

  • An integrated desk/room/visitor solution across multiple sites with enterprise SSO and dedicated onboarding support (.
  • Bundled workspace (desks/rooms/parking) and visitor workflows in one platform
  • Enterprise features including SSO/Active Directory and a dedicated account manager
  • Country-based nationality screening and approval holds for secure sites
  • Organisations needing integrated desk/room/visitor workflows across sites

Choose Fidentity when

  • Touchless biometric health screening and integrated delivery handling are priority requirements.
  • Integrated delivery management with recipient notifications and automatic reminders
  • Built-in mask detection plus temperature screening for touchless health checks
  • Organisations seeking touchless health-screening plus VMS features
  • Offices needing integrated delivery notifications and event check-in

Cloudbooking fit considerations

  • Hosting region and explicit compliance certifications (e. g.
  • Assess out-of-the-box integrations vs custom connector work for calendar and ID providers
  • Compare kiosk/hardware compatibility and badge-printer support for reception workflows
  • Check audit, export and retention capabilities for compliance reporting
  • Which existing workplace, identity, messaging, or access systems should this connect with?

Fidentity fit considerations

  • Assess hardware compatibility for thermal cameras and assisted kiosks
  • Which existing workplace, identity, messaging, or access systems should this connect with?
  • Which plan structure best matches your number of locations, visitor volume, and rollout timeline?
  • Which privacy, compliance, and record-retention requirements matter most for your organisation?
  • How well does Fidentity match your busiest visitor, contractor, or reception workflow?
MetricCloudbookingFidentity
Recommended score93/10093/100
Ongoing free accessFree trial publishedFree trial published
Mobile platform coverageiOS and AndroidiOS and Android
Hardware flexibilityOptional kioskOptional kiosk
Visitor workflow depth0 specialised workflow signals0 specialised workflow signals
Flexible, modular pricingFixed tiersFixed tiers
Customer review sentimentNo review score listed2. 9/5 from 2 published reviews
Evidence confidencemediummedium
Published evidence14 vendor pages analysed9 vendor pages analysed
Best forOrganisations implementing hybrid-work policies (desk/room/visitor coordination), Facilities teams seeking integrated visitor and workspace scheduling, Security-conscious enterprises needing approval workflows and ID checks, Multi-site organisations requiring scalable, multi-location visitor controls, Teams wanting calendar and directory integration for bookings/notificationsFront-desk visitor management, Touchless employee attendance, Delivery/package handling automation, Event guest registration, Multi-site operations requiring reporting
Comparison positioningCloudbooking positions visitor management as part of a unified workspace-management SaaS aimed at hybrid work and security-sensitive, multi-site organisations.Fidentity positions as a COVID-era, health-screening centric VMS combining facial biometrics, delivery workflows and common directory/messaging integrations.
Best-fit signalsChoose Cloudbooking when you need an integrated desk/room/visitor solution across multiple sites with enterprise SSO and dedicated onboarding support (.Choose Fidentity when touchless biometric health screening and integrated delivery handling are priority requirements.
Pricing informationPlans are presented as monthly prices but billed annually in GBP; Enterprise is custom—contact sales.Site lists Standard, Premium and Enterprise plans with monthly and annual billing; specific customer pricing requires contacting vendor. Additional kiosk/location add-ons and feature availability vary by tier (.

Fidentity

fidentity.com

  • Integrated delivery management with recipient notifications and automatic reminders
  • medium confidence
View full profile

How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

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