Visitor management system comparison

Envoy vs MyLobby

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

Envoy has published signals around Unified workplace tooling (visitors, bookings, signage) from a single vendor and have multi-site or regulated operations requiring audit trails, Platform breadth: combines Visitors, Desks/Rooms/Parking, Screens, and Emergency Response in one suite (multiple product pages), and Multi-tenant property tooling (Envoy Connect) that lets property owners manage building-level visitor workflows while tenants link Basic accounts. MyLobby has published signals around Consider when contractor management is a shortlist criterion, Consider when evacuation support is a shortlist criterion, and Consider when kiosk and badge workflows is a shortlist criterion. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Criteria scores

Scorecard by published evidence

Scores are calculated consistently from published vendor information, product evidence and review sources.

84
Envoy
51
MyLobby
CriteriaEnvoyMyLobby
Customer review sentimentReview rating and volume, normalised across sources. Envoy has the stronger published signal here.
93
Envoy93/1004. 6/5 from 964 published reviews across 7 sources, with 170 stored feedback themes964 reviews across review sources
69
MyLobby69/1004. 9/5 from 16 published reviews across 1 source16 reviews across review sources
Visitor, contractor, evacuation & reporting workflowsVisitor, contractor, evacuation, identity, and reporting workflows. Envoy has the stronger published signal here.
93
Envoy93/1008 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals
81
MyLobby81/1007 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals
Published feature breadthDocumented product capabilities found in public materials. Envoy has the stronger published signal here.
93
Envoy93/10024 documented capabilitiesPublished vendor and profile signals
31
MyLobby31/1008 documented capabilitiesPublished vendor and profile signals
Mobile and kiosk flexibilityPublished iOS, Android, cloud, QR, kiosk, and flexible hardware signals. MyLobby has the stronger published signal here.
46
Envoy46/100No public evidence captured yetPublished vendor and profile signals
78
MyLobby78/100iOS and Android; Optional kioskPublished vendor and profile signals
Ongoing free accessPublished ongoing free access or trial availability. Envoy has the stronger published signal here.
73
Envoy73/100Free access signal publishedPublished vendor and profile signals
38
MyLobby38/100Free trial publishedPublished vendor and profile signals
Deployment and integrationsPublished rollout, integration, and deployment options.
93
Envoy93/10025 published deployment and integration optionsPublished vendor and profile signals
NE
MyLobbyNo public score0 published deployment and integration optionsPublished vendor and profile signals
Industry coverageBreadth of documented sector fit. Envoy has the stronger published signal here.
93
Envoy93/10012 documented sectorsPublished vendor and profile signals
37
MyLobby37/1004 documented sectorsPublished vendor and profile signals
Source coverageDepth of public source material captured by the directory. Envoy has the stronger published signal here.
93
Envoy93/10024 vendor pages analysed, 7 review sources captured24 source pages analysed
58
MyLobby58/10012 vendor pages analysed, 1 review source captured12 source pages analysed
Visitor management focusHow specifically the product is positioned around visitor management.
93
Envoy93/100100% fit against visitor-management-specific positioning signalsPublished vendor and profile signals
93
MyLobby93/100100% fit against visitor-management-specific positioning signalsPublished vendor and profile signals
Access-control integrationsVisible integrations with physical access-control systems.
60
Envoy60/1002 access-control integration signalsPublished vendor and profile signals
NE
MyLobbyNo public scoreNo access-control integration evidence capturedPublished vendor and profile signals
Regional hosting and data residencyVisible hosting or data-residency regions.
63
Envoy63/100Regional hosting signal publishedPublished vendor and profile signals
NE
MyLobbyNo public scoreNo public evidence captured yetPublished vendor and profile signals
Pricing transparencyHow visible and specific the public pricing information is. Envoy has the stronger published signal here.
93
Envoy93/1004 published pricing plansPublished vendor and profile signals
68
MyLobby68/100Pricing page publishedPublished vendor and profile signals

This is a directory scoring model based on public vendor pages, review data, and visible product signals. It is designed to make differences easier to scan, not to declare a universal winner.

Choose Envoy when

  • Unified workplace tooling (visitors, bookings, signage) from a single vendor and have multi-site or regulated operations requiring audit trails.
  • Platform breadth: combines Visitors, Desks/Rooms/Parking, Screens, and Emergency Response in one suite (multiple product pages).
  • Multi-tenant property tooling (Envoy Connect) that lets property owners manage building-level visitor workflows while tenants link Basic accounts.
  • Organizations needing enterprise-grade visitor audit trails and access-control integrations
  • Property owners and multi-tenant building operators

Choose MyLobby when

  • Consider when contractor management is a shortlist criterion.
  • Consider when evacuation support is a shortlist criterion.
  • Consider when kiosk and badge workflows is a shortlist criterion.
  • Consider when integration ecosystem is a shortlist criterion.
  • Contractor management

Envoy fit considerations

  • Limited reporting customization
  • Pricing perceived as high; essential features behind paid tiers
  • Mobile app limitations and device compatibility (Android vs iPad)
  • Internet dependency / outages disrupt reception
  • Manual or slow bulk sign‑out; individual sign‑out required

MyLobby fit considerations

  • Map kiosk, tablet, badge, and QR-code workflows against the physical reception environment.
  • Check how the integration model fits identity, messaging, calendar, and access-control systems already in use.
  • Compare evacuation and occupancy workflows against site safety procedures and drill requirements.
  • How should contractor induction, permit, document, and compliance workflows fit your site process?
  • How should evacuation lists, emergency response, and real-time occupancy workflows operate across your locations?
MetricEnvoyMyLobby
Customer review sentiment4. 6/5 from 964 published reviews across 7 sources, with 170 stored feedback themes4. 9/5 from 16 published reviews across 1 source
Visitor workflow depth8 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals7 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals
Published feature breadth24 documented capabilities8 documented capabilities
Ongoing free accessFree access signal publishedFree trial published
Deployment and integrations25 published deployment and integration options0 published deployment and integration options
Industry coverage12 documented sectors4 documented sectors
Published evidence24 vendor pages analysed, 7 review sources captured12 vendor pages analysed, 1 review source captured
Visitor management focus100% fit against visitor-management-specific positioning signals100% fit against visitor-management-specific positioning signals
Access-control integrations2 access-control integration signalsNo access-control integration evidence captured
Pricing transparency4 published pricing plansPricing page published
Comparison positioningEnvoy positions itself as an enterprise-ready, platform approach that unifies visitor management, workplace resources, signage, and emergency response for regulated and multi-site operations.Compare when contractor management, evacuation support, kiosk and badge workflows are important selection criteria.
Best-fit signalsChoose Envoy when you need unified workplace tooling (visitors, bookings, signage) from a single vendor and have multi-site or regulated operations requiring audit trails.Consider when contractor management is a shortlist criterion., Consider when evacuation support is a shortlist criterion., Consider when kiosk and badge workflows is a shortlist criterion., Consider when integration ecosystem is a shortlist criterion.
Pricing informationSite promotes a free starter option (Basic free plan for tenants in Connect) and free trials; explicit device pricing stated for Envoy Screens ($12/device/month billed annually). See product pages for details.Pricing includes se Study Contact Us Support New Features MyLobby Visitor Management Pricing Packages Lite $45 USD per location/month billed annually Free Trial QR...; een with the company logo Email Notification Ability to send notification via email Basic $85 USD per location/month billed annually Free Trial Man...; compliance in the facility while also substantially speeding up your workflows. Standard $179 USD per location/month billed annually Free Trial Man...; lete the submission. This is a great way to ensure every entry is compliant. Professional $249 USD per location/month billed annually Free Trial Ma...

Envoy

envoy.com

  • Platform breadth: combines Visitors, Desks/Rooms/Parking, Screens, and Emergency Response in one suite (multiple product pages).
  • medium confidence
View full profile

MyLobby

www.mylobby.co/visitor-management-software-app

  • Contractor management
  • How should contractor induction, permit, document, and compliance workflows fit your site process?
  • low confidence
View full profile

How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

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