| Recommended score | 93/100 | 93/100 |
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| Mobile platform coverage | iOS and Android | iOS and Android |
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| Hardware flexibility | Optional kiosk | Software only |
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| Visitor workflow depth | 0 specialised workflow signals | 0 specialised workflow signals |
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| Flexible, modular pricing | Fixed tiers | Modular |
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| Customer review sentiment | 2. 9/5 from 2 published reviews | 4. 6/5 from 630 published reviews |
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| Evidence confidence | medium | high |
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| Published evidence | 9 vendor pages analysed | 8 vendor pages analysed |
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| Best for | Front-desk visitor management, Touchless employee attendance, Delivery/package handling automation, Event guest registration, Multi-site operations requiring reporting | Workplace teams seeking unified desk, room, and visitor workflows, Organisations wanting integrated office maps and booking, IT/procurement teams requiring enterprise security documentation, Teams desiring built-in host notifications and badge generation, Companies needing modular deployment of workplace products |
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| Comparison positioning | Fidentity positions as a COVID-era, health-screening centric VMS combining facial biometrics, delivery workflows and common directory/messaging integrations. | Tactic positions itself as a modular, map-driven workplace platform that unifies desk/room booking with visitor management and enterprise integrations. |
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| Best-fit signals | Choose Fidentity when touchless biometric health screening and integrated delivery handling are priority requirements. | Choose Tactic when you need combined desk/room/visitor workflows with live maps and enterprise identity integration |
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| Pricing information | Site lists Standard, Premium and Enterprise plans with monthly and annual billing; specific customer pricing requires contacting vendor. Additional kiosk/location add-ons and feature availability vary by tier (. | Pricing is modular by product and based on resources managed (not total employee count); an online estimator provides rough annual ranges and Tactic offers custom quotes and guided packaging — |
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