Tactic
www.gettactic.com
- Last checked
- 1 Sept 2026
- Sources
- 8
- Evidence confidence
- High
Product media
Buyer notes
What to know about Tactic
Tactic is best-suited for organisations seeking a single workplace platform that unifies desk and room booking with visitor management and interactive maps. The product emphasizes enterprise-ready controls (SSO, SCIM, role-based permissions) and references SOC 2 Type II in trust materials, which helps procurement and security reviews. Visitor workflows support pre-registration, badges, host notifications via Slack/Teams/email, and collection of NDAs or custom forms. Pricing is modular by product and estimated via an online estimator; Tactic offers onboarding and rollout support.
- Best for
- Facilities or workplace teams that want an integrated map-driven booking + visitor experience
- Known strength
- easy desk, room, and seat booking
Strengths
- easy desk, room, and seat booking
- user-friendly / intuitive interface
- interactive office maps and floor plans
- workspace and colleague visibility
- calendar synchronization and integrations
Fit considerations
- slow loading and performance lag
- login friction and multiple login attempts
- booking, check-in, or synchronization glitches
- limited customization and flexibility
- reservation modification can be cumbersome
Questions to ask
- How well does Tactic match your busiest visitor, contractor, or reception workflow?
- Which locations, teams, and visitor types should be included in the first rollout?
- What reporting, notifications, and emergency workflows matter most for your sites?
Implementation notes
- Expect a guided rollout: Tactic advertises onboarding, map creation, and rollout support; plan time to import floorplans and configure visitor flows
Scoring criteria
How Tactic scores
Every system is scored against the same published-data criteria. Public scores are intended as comparison prompts alongside your own procurement needs.
Customer review sentiment
4. 6/5 from 1229 published reviews across 5 sources, with 146 stored feedback themes
18 point weighting · 1,229 reviews across review sourcesVisitor and contractor workflows
5 visitor, contractor, badge, host, delivery, identity, and QR workflow signals
10 point weighting · Published vendor and profile signalsEvacuation management
No evacuation management evidence captured
7 point weighting · Published vendor and profile signalsAdvanced reporting
3 reporting, analytics, audit, export, or visitor-history signals
7 point weighting · Published vendor and profile signalsPublished feature breadth
8 documented capabilities
10 point weighting · Published vendor and profile signalsMobile and kiosk flexibility
iOS and Android; Software only
8 point weighting · Published vendor and profile signalsOngoing free access
No public evidence captured yet
6 point weighting · Published vendor and profile signalsDeployment and integrations
10 published deployment and integration options
7 point weighting · Published vendor and profile signalsIndustry coverage
6 documented sectors
5 point weighting · Published vendor and profile signalsSource coverage
8 vendor pages analysed, 5 review sources captured
5 point weighting · 8 source pages analysedVisitor management focus
80% fit against visitor-management-specific positioning signals
5 point weighting · Published vendor and profile signalsAccess-control integrations
1 access-control integration signal
5 point weighting · Published vendor and profile signalsRegional hosting and data residency
No public evidence captured yet
3 point weighting · Published vendor and profile signalsPricing transparency
2 published pricing plans
4 point weighting · Published vendor and profile signalsA lower score can mean the directory found less public evidence, not that a product cannot support the workflow. Use these criteria as shortlist prompts alongside your own procurement needs.
Overview
Tactic is a modular workplace platform that combines desk & room booking, visitor management, interactive floor maps, and workplace operations. It provides visitor check-in, host notifications, digital/printed badges, form and NDA collection, and pre-registration.
Tactic emphasizes integrations (Slack, Teams, Outlook, Google Calendar), identity provisioning (SSO, SCIM), and enterprise controls, with SOC 2 Type II referenced in trust materials. Pricing is product-based and estimated via an online estimator; deployments can be scoped with rollout support and onboarding from Tactic’s team.
Best for
- Workplace teams seeking unified desk, room, and visitor workflows
- Organisations wanting integrated office maps and booking
- IT/procurement teams requiring enterprise security documentation
- Teams desiring built-in host notifications and badge generation
- Companies needing modular deployment of workplace products
Target industries
Key capabilities
Forms & NDAs
Collect visitor signatures for NDAs, safety notices, and custom forms during check-in.
Custom visitor types & flows
Create tailored check-in flows for guests, contractors, candidates, deliveries, or vendors.
Host notifications
Automated alerts to hosts via email, Slack, or Microsoft Teams when visitors arrive.
Enterprise trust & controls
References SOC 2 Type II controls, role-based permissions, and privacy documentation for vendor review.
Identity & access integrations
Supports SSO, SCIM and directory sync for role-based access and provisioning.
Visitor check-in
Self-service visitor check-in flow with host selection and instant host notification.
Badges & passes
Generate digital or printed visitor badges with visit details and access notes.
Interactive floor maps
Live, editable maps and floorplans that integrate desks, rooms, and resources for booking.
Pricing
Pricing is modular by product and based on resources managed (not total employee count); an online estimator provides rough annual ranges and Tactic offers custom quotes and guided packaging
Engage example estimate
Rough estimated annual range for Engage product set for a small deployment (example shown on estimator).
- Estimate shown for 1 location · 150 employees · 100 desks
Modular product purchase
Products (Desk Booking, Room Booking, Visitor Management, etc. ) can be purchased individually or combined; exact pricing provided via quote.
- No forced bundles; pricing based on selected products and resources
Comparison data
Published signals used in the Overall Score ranking.
- Mobile apps
- iOS and Android
- Pricing approach
- Modular
- Deployment complexity
- Guided setup
- Hardware requirement
- Software only
Customer review summary
What users like
- Easy to use
- Helpful support
- Smooth visitor check-in
- Useful reporting
- Visitor management
- Access controls and permissions
What users dislike
- Reliability or performance issues
- Login friction
- Usability friction
- Availability data may occasionally be inaccurate
- Booking or synchronization errors
- Booking, check-in, or synchronization glitches
Review sources
Deployment & integrations
- Modular product-by-product rollout (start with one product and add more)
- Onboarding and rollout support available from Tactic (maps, settings, integrations, onboarding)
- Migration/onboarding assistance noted in customer story (replacement of prior tool)
- Fast rollout and easy adoption emphasized on overview and case studies
- Slack (app, notifications, slash commands, status sync)
Security, compliance & support
- SOC 2 Type II controls referenced in trust documentation
- Support for SSO, SCIM, roles, and permissions for access control
- Privacy documentation and privacy support for procurement and IT reviews
- Vendor review and security documentation available via Trust Center
- Audit-ready visitor records and visit history for compliance reporting
