Visitor management system comparison

Fidentity vs intheOffice

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

Fidentity has published signals around Touchless biometric health screening and integrated delivery handling are priority requirements, Integrated delivery management with recipient notifications and automatic reminders, and Built-in mask detection plus temperature screening for touchless health checks. intheOffice has published signals around A single vendor to manage hybrid scheduling, desk booking and visitor check-in with Microsoft 365 integration, Choose it for multi-tenant buildings needing landlord/tenant visitor separation, and Bundled scheduling + desk booking + visitor management in one product. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Choose Fidentity when

  • Touchless biometric health screening and integrated delivery handling are priority requirements.
  • Integrated delivery management with recipient notifications and automatic reminders
  • Built-in mask detection plus temperature screening for touchless health checks
  • Organisations seeking touchless health-screening plus VMS features
  • Offices needing integrated delivery notifications and event check-in

Choose intheOffice when

  • A single vendor to manage hybrid scheduling, desk booking and visitor check-in with Microsoft 365 integration
  • Choose it for multi-tenant buildings needing landlord/tenant visitor separation
  • Bundled scheduling + desk booking + visitor management in one product
  • £0 starter account and 14-day trials with per-user pay-as-you-go billing
  • Device-agnostic QR and kiosk check-in removing need for specialist hardware

Fidentity fit considerations

  • Assess hardware compatibility for thermal cameras and assisted kiosks
  • Which existing workplace, identity, messaging, or access systems should this connect with?
  • Which plan structure best matches your number of locations, visitor volume, and rollout timeline?
  • Which privacy, compliance, and record-retention requirements matter most for your organisation?
  • How well does Fidentity match your busiest visitor, contractor, or reception workflow?

intheOffice fit considerations

  • Compare total per-user costs when combining scheduling, desk booking and visitor modules
  • Assess whether smartphone QR flow meets reception/brand expectations or if kiosk tablets are desired
  • Which plan structure best matches your number of locations, visitor volume, and rollout timeline?
  • Which existing workplace, identity, messaging, or access systems should this connect with?
  • How well does intheOffice match your busiest visitor, contractor, or reception workflow?
MetricFidentityintheOffice
Recommended score93/10093/100
Ongoing free accessFree trial publishedFree trial published
Hardware flexibilityOptional kioskOptional kiosk
Visitor workflow depth0 specialised workflow signals0 specialised workflow signals
Flexible, modular pricingFixed tiersUsage based
Customer review sentiment2. 9/5 from 2 published reviews3. 7/5 from 1 published reviews
Evidence confidencemediummedium
Published evidence9 vendor pages analysed6 vendor pages analysed
Best forFront-desk visitor management, Touchless employee attendance, Delivery/package handling automation, Event guest registration, Multi-site operations requiring reportingWorkplace teams managing hybrid schedules and desk/room bookings, Office managers needing integrated visitor check-in and host notifications, Health & Safety officers wanting a live on-site register, Landlords or property managers operating multi-tenant buildings, Teams seeking Microsoft 365 integration for calendar/SSO workflows
Comparison positioningFidentity positions as a COVID-era, health-screening centric VMS combining facial biometrics, delivery workflows and common directory/messaging integrations.An integrated hybrid workplace platform that bundles scheduling, desk/space booking and visitor management with Microsoft 365 connectivity and flexible pay-as-you-go pricing.
Best-fit signalsChoose Fidentity when touchless biometric health screening and integrated delivery handling are priority requirements.Choose intheOffice when you want a single vendor to manage hybrid scheduling, desk booking and visitor check-in with Microsoft 365 integration, Choose it for multi-tenant buildings needing landlord/tenant visitor separation
Pricing informationSite lists Standard, Premium and Enterprise plans with monthly and annual billing; specific customer pricing requires contacting vendor. Additional kiosk/location add-ons and feature availability vary by tier (.Advertised as per-user, per-day (or per-month pricing shown on feature pages); offers a £0 starter account and 14-day trials with no card required.

Fidentity

fidentity.com

  • Integrated delivery management with recipient notifications and automatic reminders
  • medium confidence
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How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

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