Visitor management system comparison

Fidentity vs LogBook360

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

Fidentity has published signals around Touchless biometric health screening and integrated delivery handling are priority requirements, Integrated delivery management with recipient notifications and automatic reminders, and Built-in mask detection plus temperature screening for touchless health checks. LogBook360 has published signals around Rapid, audit-ready visitor screening across multiple sites and clear per-site pricing, Choose LogBook360 for controlled facilities that require ITAR/EAR and contractor induction evidence, and ALBi AI engine for real-time screening and identity verification. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Criteria scores

Scorecard by published evidence

Scores are calculated consistently from published vendor information, product evidence and review sources.

62
Fidentity
54
LogBook360
CriteriaFidentityLogBook360
Customer review sentimentReview rating and volume, normalised across sources.
55
Fidentity55/1003. 5/5 from 4 published reviews across 2 sources, with 7 stored feedback themes4 reviews across review sources
NE
LogBook360No public scoreNo review score listedNo public review count captured
Visitor, contractor, evacuation & reporting workflowsVisitor, contractor, evacuation, identity, and reporting workflows.
93
Fidentity93/1008 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals
93
LogBook36093/1008 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals
Published feature breadthDocumented product capabilities found in public materials.
31
Fidentity31/1008 documented capabilitiesPublished vendor and profile signals
31
LogBook36031/1008 documented capabilitiesPublished vendor and profile signals
Mobile and kiosk flexibilityPublished iOS, Android, cloud, QR, kiosk, and flexible hardware signals. Fidentity has the stronger published signal here.
90
Fidentity90/100iOS and Android; Optional kioskPublished vendor and profile signals
78
LogBook36078/100iOS and Android; Optional kioskPublished vendor and profile signals
Ongoing free accessPublished ongoing free access or trial availability. LogBook360 has the stronger published signal here.
38
Fidentity38/100Free trial publishedPublished vendor and profile signals
93
LogBook36093/100Published ongoing free planPublished vendor and profile signals
Deployment and integrationsPublished rollout, integration, and deployment options. LogBook360 has the stronger published signal here.
38
Fidentity38/1009 published deployment and integration optionsPublished vendor and profile signals
48
LogBook36048/10011 published deployment and integration optionsPublished vendor and profile signals
Industry coverageBreadth of documented sector fit.
93
Fidentity93/10013 documented sectorsPublished vendor and profile signals
93
LogBook36093/10010 documented sectorsPublished vendor and profile signals
Source coverageDepth of public source material captured by the directory. Fidentity has the stronger published signal here.
49
Fidentity49/1009 vendor pages analysed, 2 review sources captured9 source pages analysed
37
LogBook36037/1008 vendor pages analysed, 0 review sources captured8 source pages analysed
Visitor management focusHow specifically the product is positioned around visitor management. LogBook360 has the stronger published signal here.
73
Fidentity73/10080% fit against visitor-management-specific positioning signalsPublished vendor and profile signals
93
LogBook36093/100100% fit against visitor-management-specific positioning signalsPublished vendor and profile signals
Access-control integrationsVisible integrations with physical access-control systems. LogBook360 has the stronger published signal here.
26
Fidentity26/1001 access-control integration signalPublished vendor and profile signals
60
LogBook36060/1002 access-control integration signalsPublished vendor and profile signals
Regional hosting and data residencyVisible hosting or data-residency regions.
63
Fidentity63/100Regional hosting signal publishedPublished vendor and profile signals
63
LogBook36063/100Regional hosting signal publishedPublished vendor and profile signals
Pricing transparencyHow visible and specific the public pricing information is.
93
Fidentity93/1003 published pricing plansPublished vendor and profile signals
93
LogBook36093/1004 published pricing plansPublished vendor and profile signals

This is a directory scoring model based on public vendor pages, review data, and visible product signals. It is designed to make differences easier to scan, not to declare a universal winner.

Choose Fidentity when

  • Touchless biometric health screening and integrated delivery handling are priority requirements.
  • Integrated delivery management with recipient notifications and automatic reminders
  • Built-in mask detection plus temperature screening for touchless health checks
  • Organisations seeking touchless health-screening plus VMS features
  • Offices needing integrated delivery notifications and event check-in

Choose LogBook360 when

  • Rapid, audit-ready visitor screening across multiple sites and clear per-site pricing.
  • Choose LogBook360 for controlled facilities that require ITAR/EAR and contractor induction evidence.
  • ALBi AI engine for real-time screening and identity verification
  • Published all-in per-location price that includes hardware and implementation
  • ExplicitITAR and export-control workflows for manufacturing/defense

Fidentity fit considerations

  • Assess hardware compatibility for thermal cameras and assisted kiosks
  • Which existing workplace, identity, messaging, or access systems should this connect with?
  • Which plan structure best matches your number of locations, visitor volume, and rollout timeline?
  • Which privacy, compliance, and record-retention requirements matter most for your organisation?
  • How well does Fidentity match your busiest visitor, contractor, or reception workflow?

LogBook360 fit considerations

  • Validate facial recognition consent and retention specifics in contracts and privacy policy.
  • Site describes fast deployment (under 24 hours) but integration complexity with third-party access control or HRMS may extend timelines — validate during scoping
  • Assess emergency muster workflows in live drills
  • How should evacuation, roll-call, and on-site occupancy workflows operate across your sites?
  • Which existing workplace, identity, messaging, or access systems should this connect with?
MetricFidentityLogBook360
Customer review sentiment3. 5/5 from 4 published reviews across 2 sources, with 7 stored feedback themesNo review score listed
Visitor workflow depth8 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals8 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals
Published feature breadth8 documented capabilities8 documented capabilities
Mobile and kiosk flexibilityiOS and Android; Optional kioskiOS and Android; Optional kiosk
Ongoing free accessFree trial publishedPublished ongoing free plan
Deployment and integrations9 published deployment and integration options11 published deployment and integration options
Industry coverage13 documented sectors10 documented sectors
Published evidence9 vendor pages analysed, 2 review sources captured8 vendor pages analysed, 0 review sources captured
Visitor management focus80% fit against visitor-management-specific positioning signals100% fit against visitor-management-specific positioning signals
Access-control integrations1 access-control integration signal2 access-control integration signals
Regional hostingRegional hosting signal publishedRegional hosting signal published
Pricing transparency3 published pricing plans4 published pricing plans
Best forFront-desk visitor management, Touchless employee attendance, Delivery/package handling automation, Event guest registration, Multi-site operations requiring reportingFront-desk automation and reception replacement, Organizations needing watchlist screening and identity verification, Multi-site enterprises requiring centralised visitor policies, Regulated facilities requiring audit-ready visitor evidence, Events and light deployments via LogBook Lite
Comparison positioningFidentity positions as a COVID-era, health-screening centric VMS combining facial biometrics, delivery workflows and common directory/messaging integrations.LogBook360 is positioned as an AI-first, compliance-centric visitor management platform with explicit per-location pricing for enterprise buyers.
Best-fit signalsChoose Fidentity when touchless biometric health screening and integrated delivery handling are priority requirements.Choose LogBook360 when you need rapid, audit-ready visitor screening across multiple sites and clear per-site pricing., Choose LogBook360 for controlled facilities that require ITAR/EAR and contractor induction evidence.
Pricing informationSite lists Standard, Premium and Enterprise plans with monthly and annual billing; specific customer pricing requires contacting vendor. Additional kiosk/location add-ons and feature availability vary by tierSite lists a single published per-location price of $15,000/year (hardware included) and also advertises a free plan up to 150 visitor check-ins per month; volume/enterprise pricing available for 10+ sites.

Fidentity

fidentity.com

  • Integrated delivery management with recipient notifications and automatic reminders
  • medium confidence
View full profile

How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

Compare another pair

Change one system

Both current systems are selected. Choose a different system in either field to open a new comparison.

First system
Second system