Visitor management system comparison

GemEx App vs MyLobby

A side-by-side view of workflow fit, rollout signals, pricing posture, review evidence, and published product data.

Comparison summary

What is different?

GemEx App has published signals around Consolidated booking + visitor + FM workflows under one vendor, EU hosting and ISO 27001 evidence are required, and Bundled workplace booking + visitor management + FM service requests in one admin portal. MyLobby has published signals around Consider when contractor management is a shortlist criterion, Consider when evacuation support is a shortlist criterion, and Consider when kiosk and badge workflows is a shortlist criterion. Use the side-by-side metrics below to compare workflow depth, pricing posture, deployment fit, hardware needs, review evidence, and industry coverage.

Criteria scores

Scorecard by published evidence

Scores are calculated consistently from published vendor information, product evidence and review sources.

53
GemEx App
51
MyLobby
CriteriaGemEx AppMyLobby
Customer review sentimentReview rating and volume, normalised across sources.
67
GemEx App67/1004. 2/5 from 12 published reviews across 1 source, with 27 stored feedback themes12 reviews across review sources
69
MyLobby69/1004. 9/5 from 16 published reviews across 1 source16 reviews across review sources
Visitor, contractor, evacuation & reporting workflowsVisitor, contractor, evacuation, identity, and reporting workflows. MyLobby has the stronger published signal here.
56
GemEx App56/1005 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals
81
MyLobby81/1007 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signalsPublished vendor and profile signals
Published feature breadthDocumented product capabilities found in public materials.
31
GemEx App31/1008 documented capabilitiesPublished vendor and profile signals
31
MyLobby31/1008 documented capabilitiesPublished vendor and profile signals
Mobile and kiosk flexibilityPublished iOS, Android, cloud, QR, kiosk, and flexible hardware signals. MyLobby has the stronger published signal here.
65
GemEx App65/100No public evidence captured yetPublished vendor and profile signals
78
MyLobby78/100iOS and Android; Optional kioskPublished vendor and profile signals
Ongoing free accessPublished ongoing free access or trial availability.
38
GemEx App38/100Free trial publishedPublished vendor and profile signals
38
MyLobby38/100Free trial publishedPublished vendor and profile signals
Deployment and integrationsPublished rollout, integration, and deployment options.
28
GemEx App28/1007 published deployment and integration optionsPublished vendor and profile signals
NE
MyLobbyNo public score0 published deployment and integration optionsPublished vendor and profile signals
Industry coverageBreadth of documented sector fit. GemEx App has the stronger published signal here.
60
GemEx App60/1006 documented sectorsPublished vendor and profile signals
37
MyLobby37/1004 documented sectorsPublished vendor and profile signals
Source coverageDepth of public source material captured by the directory. GemEx App has the stronger published signal here.
93
GemEx App93/10024 vendor pages analysed, 1 review source captured24 source pages analysed
58
MyLobby58/10012 vendor pages analysed, 1 review source captured12 source pages analysed
Visitor management focusHow specifically the product is positioned around visitor management. MyLobby has the stronger published signal here.
73
GemEx App73/10080% fit against visitor-management-specific positioning signalsPublished vendor and profile signals
93
MyLobby93/100100% fit against visitor-management-specific positioning signalsPublished vendor and profile signals
Access-control integrationsVisible integrations with physical access-control systems.
26
GemEx App26/1001 access-control integration signalPublished vendor and profile signals
NE
MyLobbyNo public scoreNo access-control integration evidence capturedPublished vendor and profile signals
Regional hosting and data residencyVisible hosting or data-residency regions.
NE
GemEx AppNo public scoreNo public evidence captured yetPublished vendor and profile signals
NE
MyLobbyNo public scoreNo public evidence captured yetPublished vendor and profile signals
Pricing transparencyHow visible and specific the public pricing information is. GemEx App has the stronger published signal here.
93
GemEx App93/1004 published pricing plansPublished vendor and profile signals
68
MyLobby68/100Pricing page publishedPublished vendor and profile signals

This is a directory scoring model based on public vendor pages, review data, and visible product signals. It is designed to make differences easier to scan, not to declare a universal winner.

Choose GemEx App when

  • Consolidated booking + visitor + FM workflows under one vendor
  • EU hosting and ISO 27001 evidence are required
  • Bundled workplace booking + visitor management + FM service requests in one admin portal
  • ISO 27001 certification and AWS EU Tier 4 hosting called out on the site
  • Modular optional extras (IoT, IAQ, digital access, BI integrations)

Choose MyLobby when

  • Consider when contractor management is a shortlist criterion.
  • Consider when evacuation support is a shortlist criterion.
  • Consider when kiosk and badge workflows is a shortlist criterion.
  • Consider when integration ecosystem is a shortlist criterion.
  • Contractor management

GemEx App fit considerations

  • Unreliable data capture and data quality issues
  • Performance problems (speed, responsiveness, slow UI)
  • Clunky or confusing navigation for detailed features and analytics
  • Limited customization for dashboards, reports, and displayed data
  • Report extraction and reporting workflow limitations

MyLobby fit considerations

  • Map kiosk, tablet, badge, and QR-code workflows against the physical reception environment.
  • Check how the integration model fits identity, messaging, calendar, and access-control systems already in use.
  • Compare evacuation and occupancy workflows against site safety procedures and drill requirements.
  • How should contractor induction, permit, document, and compliance workflows fit your site process?
  • How should evacuation lists, emergency response, and real-time occupancy workflows operate across your locations?
MetricGemEx AppMyLobby
Customer review sentiment4. 2/5 from 12 published reviews across 1 source, with 27 stored feedback themes4. 9/5 from 16 published reviews across 1 source
Visitor workflow depth5 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals7 visitor, contractor, evacuation, badge, host, delivery, identity, and reporting signals
Published feature breadth8 documented capabilities8 documented capabilities
Ongoing free accessFree trial publishedFree trial published
Deployment and integrations7 published deployment and integration options0 published deployment and integration options
Industry coverage6 documented sectors4 documented sectors
Published evidence24 vendor pages analysed, 1 review source captured12 vendor pages analysed, 1 review source captured
Visitor management focus80% fit against visitor-management-specific positioning signals100% fit against visitor-management-specific positioning signals
Access-control integrations1 access-control integration signalNo access-control integration evidence captured
Pricing transparency4 published pricing plansPricing page published
Comparison positioningGemEx positions as a unified workplace experience platform combining bookings, visits, FM service requests and optional IoT/analytics under a single SaaS subscription.Compare when contractor management, evacuation support, kiosk and badge workflows are important selection criteria.
Best-fit signalsChoose GemEx when you want consolidated booking + visitor + FM workflows under one vendor, Choose GemEx when EU hosting and ISO 27001 evidence are requiredConsider when contractor management is a shortlist criterion., Consider when evacuation support is a shortlist criterion., Consider when kiosk and badge workflows is a shortlist criterion., Consider when integration ecosystem is a shortlist criterion.
Pricing informationAnnual SaaS subscription billed per user (Core and Pro indicated); additional one‑off setup and bespoke project fees apply; optional extras priced on application (POA).Pricing includes se Study Contact Us Support New Features MyLobby Visitor Management Pricing Packages Lite $45 USD per location/month billed annually Free Trial QR...; een with the company logo Email Notification Ability to send notification via email Basic $85 USD per location/month billed annually Free Trial Man...; compliance in the facility while also substantially speeding up your workflows. Standard $179 USD per location/month billed annually Free Trial Man...; lete the submission. This is a great way to ensure every entry is compliant. Professional $249 USD per location/month billed annually Free Trial Ma...

GemEx App

www.spicatech.co.uk

  • Bundled workplace booking + visitor management + FM service requests in one admin portal
  • medium confidence
View full profile

MyLobby

www.mylobby.co/visitor-management-software-app

  • Contractor management
  • How should contractor induction, permit, document, and compliance workflows fit your site process?
  • low confidence
View full profile

How to use this comparison

Metrics are calculated consistently from public vendor information, review sources and product data. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.

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