Overview
Brivo Visitor Management, powered by Envoy, is an enterprise visitor management system within the Brivo Security Suite. It helps organizations preregister guests, guide visitors through kiosk-based check-in, collect screening responses and agreements, notify hosts, and issue badges or temporary credentials. Temporary badges, PINs, and mobile access can expire on schedule. Security teams can search visitor records, screen against internal watchlists and restricted registries, verify identification, connect check-ins with video, and use access events for context. Real-time mustering lists support emergency evacuation roll calls. The platform provides configurable data retention, role-based permissions, audit logs, reporting, and exportable records. It integrates visitor activity with Brivo access control, video, intrusion systems, intercoms, workplace workflows, and identity systems. Brivo describes the platform as cloud-native and states that visitor data is stored in an encrypted environment supported by SOC 2 Type II and ISO/IEC 27001 certifications. Pricing is not publicly listed; a demo is required.
Best for
- Organizations managing visitors across one or more locations
- Security and facilities teams replacing paper sign-in processes
- Enterprises needing auditable visitor records and temporary access controls
- Workplaces requiring preregistration, host notifications, and emergency mustering
Target industries
Key capabilities
Preregistration and email invitations
Hosts can preregister visitors, set visit times, and share directions.
Self-service kiosk check-in
Visitors can sign in, answer screening questions, and use contactless or QR-code check-in.
Host notifications
Hosts can receive arrival notifications by email, SMS, or in-app alerts.
Badges and temporary credentials
The system can issue printed or digital badges, PINs, and mobile access with scheduled expiration.
Watchlist screening
Visitors can be screened against internal lists and third-party restricted registries.
Identity verification
Front-desk users can scan and verify identification during check-in.
NDAs and electronic agreements
Visitors can review policies or agreements and record acknowledgments at the kiosk.
Role-based permissions
Permissions limit who can view or edit visitor records.
Audit logs and record export
Activity logs and visitor records can be reviewed and exported for audits.
Emergency evacuation roll call
Real-time mustering lists help verify who remains on site during incidents.
Time-limited access provisioning
Check-ins can grant temporary access through the Brivo Security Suite.
Occupancy insight
Organizations can track who is on site to support safety, planning, and compliance reviews.
Video verification
Visitor check-ins can be linked to camera views and access events.
Workplace workflow integration
Visitor flows can connect with notifications, IT tickets, and guest-services workflows.
Pricing
Pricing depends on the number of locations, visitor volume, or integration needs. Brivo directs buyers to book a demo.
Comparison data
Facts used in the Recommended ranking when published by the vendor.
- Free access
- Not published
- Regional hosting
- Not published
- Mobile apps
- Not published
- Pricing approach
- not stated
Deployment & integrations
- Cloud-native platform
- Lobby kiosk for self-service check-in
- Web and mobile access mentioned for the broader Brivo platform
- Brivo Security Suite access control
- Brivo Eagle Eye Video
- Brivo intrusion systems
- Brivo intercoms
- Identity providers through SAML single sign-on
- Workplace, IT ticketing, notification, and guest-services systems through integrations or API
Security, compliance & support
- SOC 2 Type II
- ISO/IEC 27001
- Encrypted environment for visitor data
- Role-based permissions
- SAML single sign-on
- Configurable data retention
- Watchlist and restricted-registry screening
- Identification scanning and verification
- Audit logs and exportable records