Kisi Visitor Management

www.getkisi.com

Avg4.25/593 reviews

Capterra, GetApp and Software Advice share a Gartner Digital Markets review pool, so they count once in the average.

Overview

Kisi Visitor Management is a cloud-based visitor and access management solution for workplaces and multi-location organizations. It supports visitor invitations, pre-registration, self check-in, temporary access links, QR codes, guest cards, printed badges, and branded sign-in experiences. Hosts and administrators can manage visitor access, notifications, permissions, and logs from a web dashboard. Visitors can enter without downloading an app or creating an account by using a time-limited access link or QR code. Kisi’s Intercom Pro supports unannounced visitors through video calls and remote door unlocking. The system records visits, access-link usage, badge activity, and signed NDAs, with exportable reports for audits and internal reviews. It can connect with directories, identity systems, video surveillance, workplace software, and third-party visitor systems. Deployment can use Kisi hardware, existing Wiegand infrastructure, or other migration options. Pricing is quote-based, with One Security Platform starting at $99 and Enterprise pricing listed as contact sales.

Best for

  • Workplaces needing self-service visitor check-in and temporary door access
  • Multi-location organizations centralizing visitor logs and permissions
  • Organizations requiring visitor NDA signatures and audit-ready reports
  • Sites managing both announced and unannounced visitors

Target industries

WorkplaceEnterpriseSchoolsHealthcareGovernmentManufacturingRetail

Key capabilities

Visitor experience

Self check-in

Visitors can check in through a kiosk interface or by scanning a QR code.

Visitor experience

Temporary visitor passes

Send time-limited access links or QR codes by email or SMS without requiring an app download.

Visitor experience

Branded visitor experience

Customize sign-in fields, email invitations, sign-in flows, and badge designs.

Visitor experience

Visitor badges and guest cards

Print visitor badges at check-in or assign guest cards for entry.

Visitor experience

Intercom visitor handling

Use Intercom Pro to see, speak with, and remotely authorize unannounced visitors.

Security & compliance

Visitor permissions

Restrict visitor access by door, time, area, or visitor type.

Security & compliance

NDA signature collection

Collect and store required visitor-signed NDAs.

Security & compliance

Visitor audit logs

Track visits, access-link usage, badges, and visitor activity in global logs.

Security & compliance

Role-based administration

Assign role-based access to administrators and visitor managers.

Security & compliance

Two-factor authentication

Use two-factor authentication as part of Kisi access management.

Operations

Remote access management

Manage visitor access, notifications, permissions, and logs from a web dashboard.

Operations

Host notifications

Automate notifications to hosts when visitors arrive or share access.

Operations

Multi-location management

Manage users, places, visitor access, and permissions across locations.

Operations

Directory synchronization

Sync with a directory to manage hosts and generate location-based visitor insights.

Analytics

Visitor reporting

Export compliance-ready visitor reports and review visitor activity.

Analytics

Access and visitor insights

Use visitor and access data for location-based insights, audits, and reviews.

Integrations

Identity and directory integrations

Integrate with SSO, SCIM, directories, and identity management systems.

Integrations

Video surveillance integrations

Connect supported video systems to associate access events with video footage.

Integrations

API and mobile SDK

Access Kisi functions through an API or iOS and Android mobile SDKs.

Integrations

Third-party visitor integrations

Supported visitor integrations listed by Kisi include DoorBird, Eden, and Envoy.

Pricing

One Security Platform starts at $99. Enterprise pricing is listed as contact sales. Visitor management pricing is not separately published; the visitor management license and some visitor hardware or credentials may be required. The visitor management page offers a free trial, but no trial terms are stated.

PlanPriceBillingIncludes
One Security Platform (OSP)For SMBs that want to streamline security.$99 starting priceMonthly or annuallyAccess control, Visitor management, Video surveillance, Intrusion detection, Analytics and reporting, Basic reporting and event export
EnterpriseA security solution tailored to enterprise needs.Contact usNot statedEverything in OSP, Advanced analytics and reporting, Custom event retention policies, Enterprise onboarding, Enterprise support, Custom roles and permissions, Custom analytics and reporting

Comparison data

Facts used in the Recommended ranking when published by the vendor.

Free access
Not published
Regional hosting
Not published
Mobile apps
Not published
Pricing approach
not stated

Deployment & integrations

  • Cloud-based web platform
  • Full or hybrid deployment
  • Mobile overlay deployment
  • Self-installation or installer-network deployment
  • Migration using existing Wiegand infrastructure
  • Microsoft Entra ID
  • JumpCloud
  • SSO and SCIM
  • DoorBird
  • Eden
  • Envoy
  • Cisco Meraki
  • Eagle Eye Networks
  • Lumana
  • Rhombus Systems
  • Spot AI
  • VIVOTEK VORTEX
  • Microsoft Teams
  • Slack
  • Webex by Cisco
  • Kisi API
  • Kisi mobile SDK for iOS and Android

Security, compliance & support

  • Role-based access control
  • Time-limited and door-specific visitor credentials
  • Two-factor authentication
  • Encrypted communication
  • Visitor-signed NDAs
  • Exportable visitor and access logs
  • GDPR and DPA documentation listed
  • NDAA documentation listed
  • Regular over-the-air updates
  • Offline support for access control
  • Product documentation
  • HelpSpace support resources
  • Kisi Academy
  • Learning hub
  • Free onboarding and support listed for clients
  • Enterprise onboarding
  • Enterprise support
  • Premium support available as an add-on

Categories

WorkplaceEnterpriseSchoolsHealthcareGovernmentManufacturingRetail