Overview
Lobbytrack is a cloud-based visitor management platform for registering visitors, notifying hosts, printing badges, screening guests, and tracking who is onsite. Visitors can pre-register online or sign in at a tablet kiosk, including through a touchless QR-code flow. The platform supports customizable registration forms, health and safety questions, visit agreements, photos, driver-license scanning, watchlist checks, and access-control card management. Employee and Guard apps support visit scheduling, attendance sign-in and sign-out, incident reporting, emergency messaging, and evacuation lists. Organizations can also book meeting rooms, desks, parking spaces, and other shared resources. Lobbytrack offers web, iOS, Android, and Windows apps. Public pricing includes a free Starter plan, paid Basic and Professional plans, and a quote-based Ultimate plan. API access, Zapier integration, priority support, and tailored solutions are available as add-ons or through contact with the vendor.
Best for
- Organizations replacing paper visitor logs with digital check-in
- Schools needing visitor screening, badges, and evacuation visibility
- Healthcare facilities managing visitor registration and notifications
- Government facilities requiring watchlist checks and controlled visitor access
- Workplaces managing visitors, employee attendance, and shared spaces
- Multi-location organizations needing centralized visitor activity
Target industries
Key capabilities
Touchless visitor sign-in
Visitors scan a kiosk QR code and complete registration on their own phone without touching the kiosk.
Visitor pre-registration
Employees can schedule visits online or through the Employee App before guests arrive.
Self-service kiosk registration
Visitors can register, sign in, sign out, take photos, accept agreements, and print badges at a tablet kiosk.
Host notifications
Hosts can receive arrival notifications by email, SMS, app notification, Slack, or Teams.
Multilingual apps
Lobby, Employee, and Guard apps support more than 20 listed languages.
Visitor watchlist screening
Visitors can be checked against federal watchlists, criminal databases, web-based screening systems, and internal blocked lists.
Visit agreements and NDAs
Organizations can require visitors to accept customized agreements before signing in.
Access control card management
Supported access-control integrations can activate, assign, and deactivate visitor access cards.
Screening questions
Custom yes/no health, safety, or compliance questions can block sign-in when criteria are not met.
ID document capture
The system can capture driver-license data and copies of selected identification or other documents.
Incident management
Staff and guards can report, review, annotate, document, and close incidents, including photos and resolution notes.
Evacuation management
Guard App users can view and filter real-time lists of onsite visitors, employees, contractors, and other personnel.
Emergency messaging
Security staff can send emergency messages to onsite visitors and staff through multiple channels.
Visitor and employee attendance
Employees, contractors, and temporary workers can sign in and out using the Employee App and QR-code kiosk flow.
Badge printing
Custom visitor badges can include logos, photos, visit information, and QR barcodes and print to supported printers.
Queue management
Organizations can manage visitor queues and configure visitor limits by location or room.
Meeting room and desk booking
Employees can book desks, rooms, parking spaces, equipment, and other shared resources using floor plans and availability schedules.
Automatic visitor sign-out
Visitors can be automatically signed out after a configured interval or at a specified time.
Active Directory synchronization
Employee names, contact details, photos, and account status can synchronize from on-premise Active Directory.
Access-control integrations
Direct support is listed for Brivo, Openpath, and S2 Security; other systems may connect through Zapier.
API access
The API can import visitor data, update visit parameters, and collect employee analytics.
Zapier integration
Zapier can connect Lobbytrack with other applications and support real-time data retrieval and entry.
Visitor and employee activity reports
Users can view consolidated sign-in activity and export employee time and attendance data for payroll use.
Onsite presence monitoring
Guard App users can view visitor, employee, contractor, and staff activity by location or entry point.
Pricing
Starter is free. Basic and Professional are priced per month per location. Ultimate requires a price quote. The vendor states there is no contract and no hidden fees or extra charges for essential features. Tailored solutions and discounts for nonprofits and schools require contacting Lobbytrack. Fees are non-refundable.
| Plan | Price | Billing | Includes |
|---|---|---|---|
| StarterFree plan with limited visitor volume. | FREE | Not stated | Up to 100 visitors per month, Unlimited hosts, Unlimited users, Visitor sign-in and sign-out, Health screening, Badge printing, Android, iOS, and Windows apps, Email support |
| Basic | $50 | month · location | Unlimited visitors, Unlimited hosts, Unlimited users, Visitor sign-in and sign-out, Health screening, Badge printing, Android, iOS, and Windows apps, Email and phone support |
| Professional | $100 | month · location | Unlimited visitors, Unlimited hosts, Unlimited users, Staff sign-in and sign-out, Visit agreements, Employee visit scheduling, Driver-license scanning, ID document capture, Employee App, Email and phone support |
| UltimateQuote-based plan with advanced security, emergency, integration, and booking features. | CALL FOR PRICE | Not stated | Unlimited visitors, Meeting room and desk booking, Watchlist checks, Guard App, SMS and email notifications, Slack and Teams notifications, Emergency management, Evacuation management, Incident management, Single Sign-On, Access-control integration, Active Directory integration |
Comparison data
Facts used in the Recommended ranking when published by the vendor.
- Free access
- Not published
- Regional hosting
- Not published
- Mobile apps
- Not published
- Pricing approach
- not stated
Deployment & integrations
- Cloud-based web platform
- iOS apps
- Android apps
- Windows apps
- Tablet kiosk deployment
- Active Directory
- Brivo
- Openpath
- S2 Security
- Zapier
- Slack
- Microsoft Teams
- Supported Wi-Fi and AirPrint badge printers
Security, compliance & support
- Watchlist and criminal database screening
- Internal blocked-visitor lists
- Custom health, safety, and compliance questions
- Visitor agreements and NDAs
- Access-control card activation and deactivation
- Emergency alerts and evacuation lists
- Incident reporting with photos and notes
- Single Sign-On and 2FA listed as features
- Email support
- Phone support on Basic, Professional, and Ultimate plans
- Priority 24/7 support available as an add-on
- Request-a-demo and request-a-quote options
- How-to guides and visitor-management resources