Lobbytrack
www.lobbytrack.com
- Last checked
- 1 Sept 2026
- Sources
- 24
- Evidence confidence
- Medium
Product media
Buyer notes
What to know about Lobbytrack
Lobbytrack presents a full-featured visitor-management SaaS focused on rapid, touchless check-ins, security screening and emergency evacuation workflows. The product includes three first-party apps (Lobby App, Employee App, Guard App), APIs and integrations (Active Directory, access control, Zapier). It targets organizations from small offices up to government and healthcare facilities and emphasizes multi-language support, badge printing and incident reporting. Documentation, demo/trial and a free small-office plan are available on the site.
- Best for
- Organizations needing integrated visitor screening, badge printing and evacuation lists
- Known strength
- easy visitor sign-in
Strengths
- easy visitor sign-in
- responsive support
- quick/fast check-in
- badge printing/automatic badge printing
- easy/quick setup and implementation
Fit considerations
- limited reporting customization and difficult reporting
- printer compatibility and label/print-resolution issues
- limited integration options for some use cases
- admin interface could use refinement
- limited privileged-user/role granularity
Questions to ask
- What are the paid tiers, per-location or per-user costs, and what features are included at each level?
- Where is visitor and incident data hosted and what regional/data residency options exist?
- Which badge printers, barcode scanners and access-control vendors are officially supported?
- What SLAs, backup and retention policies apply to customer data?
- How well does Lobbytrack match your busiest visitor, contractor, or reception workflow?
Implementation notes
- Plan for tablet/kiosk deployment and WiFi printer setup if badges are required
- Coordinate Active Directory/SSO integration for host sync and account lifecycle management
Scoring criteria
How Lobbytrack scores
Every system is scored against the same published-data criteria. Public scores are intended as comparison prompts alongside your own procurement needs.
Customer review sentiment
4. 7/5 from 151 published reviews across 7 sources, with 127 stored feedback themes
18 point weighting · 151 reviews across review sourcesVisitor and contractor workflows
5 visitor, contractor, badge, host, delivery, identity, and QR workflow signals
10 point weighting · Published vendor and profile signalsEvacuation management
2 evacuation, mustering, roll-call, occupancy, or emergency signals
7 point weighting · Published vendor and profile signalsAdvanced reporting
3 reporting, analytics, audit, export, or visitor-history signals
7 point weighting · Published vendor and profile signalsPublished feature breadth
32 documented capabilities
10 point weighting · Published vendor and profile signalsMobile and kiosk flexibility
iOS and Android; Optional kiosk
8 point weighting · Published vendor and profile signalsOngoing free access
Published ongoing free plan
6 point weighting · Published vendor and profile signalsDeployment and integrations
20 published deployment and integration options
7 point weighting · Published vendor and profile signalsIndustry coverage
9 documented sectors
5 point weighting · Published vendor and profile signalsSource coverage
24 vendor pages analysed, 7 review sources captured
5 point weighting · 24 source pages analysedVisitor management focus
100% fit against visitor-management-specific positioning signals
5 point weighting · Published vendor and profile signalsAccess-control integrations
2 access-control integration signals
5 point weighting · Published vendor and profile signalsRegional hosting and data residency
Regional hosting signal published
3 point weighting · Published vendor and profile signalsPricing transparency
1 published pricing plan
4 point weighting · Published vendor and profile signalsA lower score can mean the directory found less public evidence, not that a product cannot support the workflow. Use these criteria as shortlist prompts alongside your own procurement needs.
Overview
Lobbytrack is a cloud-based visitor management platform for registering visitors, notifying hosts, printing badges, screening guests, and tracking who is onsite. Visitors can pre-register online or sign in at a tablet kiosk, including through a touchless QR-code flow.
The platform supports customizable registration forms, health and safety questions, visit agreements, photos, driver-license scanning, watchlist checks, and access-control card management. Employee and Guard apps support visit scheduling, attendance sign-in and sign-out, incident reporting, emergency messaging, and evacuation lists.
Organizations can also book meeting rooms, desks, parking spaces, and other shared resources. Lobbytrack offers web, iOS, Android, and Windows apps. Public pricing includes a free Starter plan, paid Basic and Professional plans, and a quote-based Ultimate plan.
Best for
- Organizations replacing paper visitor logs with digital check-in
- Schools needing visitor screening, badges, and evacuation visibility
- Healthcare facilities managing visitor registration and notifications
- Government facilities requiring watchlist checks and controlled visitor access
- Workplaces managing visitors, employee attendance, and shared spaces
Target industries
Key capabilities
Evacuation management
Guard App users can view and filter real-time lists of onsite visitors, employees, contractors, and other personnel.
Emergency messaging
Security staff can send emergency messages to onsite visitors and staff through multiple channels.
Access control card management
Supported access-control integrations can activate, assign, and deactivate visitor access cards.
Onsite presence monitoring
Guard App users can view visitor, employee, contractor, and staff activity by location or entry point.
Visitor watchlist screening
Visitors can be checked against federal watchlists, criminal databases, web-based screening systems, and internal blocked lists.
Visit agreements and NDAs
Organizations can require visitors to accept customized agreements before signing in.
Screening questions
Custom yes/no health, safety, or compliance questions can block sign-in when criteria are not met.
Incident management
Staff and guards can report, review, annotate, document, and close incidents, including photos and resolution notes.
Visitor and employee attendance
Employees, contractors, and temporary workers can sign in and out using the Employee App and QR-code kiosk flow.
API access
The API can import visitor data, update visit parameters, and collect employee analytics.
Evacuation & safety
Real-time on-site people list, Guard App evacuation features and emergency messaging to staff and visitors
Host notifications
Hosts can receive arrival notifications by email, SMS, app notification, Slack, or Teams.
Pricing
Only one publicly documented plan is shown here. Check the provider’s pricing page for additional paid or custom plans.
Free / Small Office plan
Advertised free visitor & employee management for small offices; supports visitor check-ins, meeting room bookings and employee tracking
- Free plan available for small offices
Comparison data
Published signals used in the Overall Score ranking.
- Free access
- Ongoing free plan
- Mobile apps
- iOS and Android
- Hardware requirement
- Optional kiosk
- Identity checks
- driver-license-scan, watchlist-check
Customer review summary
What users like
- Easy to use
- Smooth visitor check-in
- Helpful support
- Strong security and compliance workflows
- Useful reporting
- Notifications
What users dislike
- Limited hardware flexibility
- Admin interface could use refinement
- Customization limits
- Limited privileged-user/role granularity
- Badge-printing configuration can be inaccurate
- Employee-app setup and learning curve
Review sources
Deployment & integrations
- Cloud-based web platform
- iOS apps
- Android apps
- Windows apps
- Tablet kiosk deployment
Security, compliance & support
- Watchlist and criminal database screening
- Internal blocked-visitor lists
- Custom health, safety, and compliance questions
- Visitor agreements and NDAs
- Access-control card activation and deactivation
