Visitly
www.visitly.io
- Last checked
- 1 Sept 2026
- Sources
- 13
- Evidence confidence
- High
Product media
Buyer notes
What to know about Visitly
Visitly is positioned for buyers who need a security-first visitor management system that integrates into enterprise identity, access control, and SIEM stacks. Strengths include SSO/SCIM support at non-premium tiers, multi-site presence and real-time dashboards, watchlist and ID screening, PACS/CCTV linkage, and evacuation/muster capabilities. The product emphasizes procurement artifacts (SOC 2, ISO 27001, DPA, BAA) to streamline vendor risk review. Expect faster front-desk adoption from the kiosk UX, but plan integration work for PACS, HRIS and SIEM during enterprise rollout.
- Best for
- Buy when you need enterprise-grade identity integration (SSO/SCIM) and compliance evidence in one visitor-management product
- Known strength
- easy visitor sign-in
Strengths
- easy visitor sign-in
- responsive support
- intuitive setup and interface
- host arrival notifications (email/text)
- affordable pricing / good value
Fit considerations
- limited reporting customization
- occasional iPad/app lag or disconnects
- slow or delayed support responses across time zones
- returning-visitor sign-in can be slow
- administrative/customization options less flexible than desired
Questions to ask
- Which specific integrations (PACS vendor, SIEM endpoint, HRIS) are included in our proposed contract vs. requiring Enterprise?
- How well does Visitly match your busiest visitor, contractor, or reception workflow?
- Which locations, teams, and visitor types should be included in the first rollout?
- What reporting, notifications, and emergency workflows matter most for your sites?
Implementation notes
- Starter can be self-serve and live in ~1 week using BYO iPad; Business typically includes guided SSO cutover (~14 days) and Enterprise needs 30–60 days for multi-site SCIM/PACS/HRIS work
- Plan for identity provisioning and SIEM onboarding early in project scope to reduce post-launch tickets
Scoring criteria
How Visitly scores
Every system is scored against the same published-data criteria. Public scores are intended as comparison prompts alongside your own procurement needs.
Customer review sentiment
4. 4/5 from 131 published reviews across 4 sources, with 121 stored feedback themes
18 point weighting · 131 reviews across review sourcesVisitor and contractor workflows
5 visitor, contractor, badge, host, delivery, identity, and QR workflow signals
10 point weighting · Published vendor and profile signalsEvacuation management
2 evacuation, mustering, roll-call, occupancy, or emergency signals
7 point weighting · Published vendor and profile signalsAdvanced reporting
2 reporting, analytics, audit, export, or visitor-history signals
7 point weighting · Published vendor and profile signalsPublished feature breadth
8 documented capabilities
10 point weighting · Published vendor and profile signalsMobile and kiosk flexibility
iOS and Android; Optional kiosk
8 point weighting · Published vendor and profile signalsOngoing free access
Free trial published
6 point weighting · Published vendor and profile signalsDeployment and integrations
10 published deployment and integration options
7 point weighting · Published vendor and profile signalsIndustry coverage
12 documented sectors
5 point weighting · Published vendor and profile signalsSource coverage
13 vendor pages analysed, 4 review sources captured
5 point weighting · 13 source pages analysedVisitor management focus
100% fit against visitor-management-specific positioning signals
5 point weighting · Published vendor and profile signalsAccess-control integrations
3 access-control integration signals
5 point weighting · Published vendor and profile signalsRegional hosting and data residency
No public evidence captured yet
3 point weighting · Published vendor and profile signalsPricing transparency
3 published pricing plans
4 point weighting · Published vendor and profile signalsA lower score can mean the directory found less public evidence, not that a product cannot support the workflow. Use these criteria as shortlist prompts alongside your own procurement needs.
Overview
Visitly is an enterprise-focused visitor-management platform that unifies lobby check-in, security screening, contractor workflows, and emergency mustering into a single product and contract.
It emphasizes fast, self-serve visitor flows (under 30s), SSO/SCIM identity integrations, watchlist and ID screening, PACS/CCTV bridges, SIEM streaming, and per-location retention and evidence exports to support regulated programs (ITAR, CMMC, HIPAA).
The product is offered in tiered plans (Starter, Business, Enterprise) with features and compliance tooling scaling by plan and a published Trust Center for procurement artifacts.
Best for
- Corporate Security teams seeking defensible visitor records (watchlists, escort workflows)
- IT / InfoSec owners needing SSO, SCIM and SIEM integration
- Facilities & Operations for multi-site lobby/day-to-day operations
- EHS / Safety teams requiring PPE attestations and evacuation roll calls
- Compliance teams running ITAR / CMMC / HIPAA evidence packages
Target industries
Key capabilities
Contractor management
Recurring-contractor profiles, bulk pre-registration, COI tracking, per-zone PPE attestation and credential expiry tracking.
Watchlist & ID screening
Internal and partner watchlist checks, offender-registry screening, photo and government ID capture and configurable match handlers.
PACS & CCTV bridging
Access-control (PACS) integrations and CCTV linkage to tie badge issuance to physical access events.
APIs & webhooks
REST API, webhooks, and pre-built integrations across calendars, HRIS, CRM, guest Wi‑Fi and emergency systems.
Identity & SSO
SAML 2. 0 SSO on every plan, SCIM 2. 0 provisioning and multi-IdP support; on-prem AD federation supported.
Lobby experience
Under-30-second self-serve iPad kiosk + web check-in, multi-lingual kiosk, walk-in QR, and branded printed/digital badges.
Evacuation & emergency
Evacuation roll calls, drill mode, one-button lockdown and mass broadcast through the MyVisitly app.
Audit & export
Immutable, time-stamped audit log with configurable retention, search, CSV/JSON/Parquet export and SIEM event streaming.
Pricing
Three published tiers (Starter, Business, Enterprise). Starter and Business show standard price points and site limits; Enterprise is quoted with custom annual or multi-year contract. 14-day free trial available; monthly billing carries a premium on lower tiers. See pricing page for per-plan details.
Starter
Front-desk focused plan with core security features, SSO, immutable audit log, iPad kiosk, basic host notifications and NDA signing.
- SSO + audit log on every plan
- IPad kiosk + web check-in, <30s visitor flow
Business
Multi-site plan adding watchlist, photo ID screening, facial recognition for returning visitors, advanced badge designer, omnichannel notifications.
- Watchlist + photo ID screening at Business
- Advanced Badge Designer and multi-channel host notifications
Enterprise
Custom enterprise contract with Smart ID verification, PACS/CCTV bridges, SCIM, SIEM streaming, named CSM, higher SLA and regulatory evidence tooling.
- Regulated compliance tooling (ITAR, CMMC, HIPAA BAA) and SIEM streaming
- SCIM 2. 0, on-prem AD, API access and access-control integrations
Comparison data
Published signals used in the Overall Score ranking.
- Free access
- Free trial
- Mobile apps
- iOS and Android
- Pricing approach
- Fixed tiers
- Hardware requirement
- Optional kiosk
Customer review summary
What users like
- Easy to use
- Smooth visitor check-in
- Useful reporting
- Helpful support
- Affordable pricing
- Facial recognition
What users dislike
- Pricing concerns
- Reliability or performance issues
- Limited hardware flexibility
- Usability friction
- Administrative/customization options less flexible than desired
- Cancellation requests may not receive a timely response
Review sources
Deployment & integrations
- BYO iPad + standard badge printers (optional kiosk hardware)
- Starter: self-serve, live in ~1 week signal
- Business: guided setup / SSO cutover (typical ~14 days)
- Enterprise: multi-site rollouts with SCIM/PACS/HRIS integrations (30–60 day enterprise rollout signal)
- SAML / SCIM identity providers (Okta, Entra, OneLogin, Google)
Security, compliance & support
- HIPAA BAA available for execution for covered-entity deployments
- DPA template and published sub-processor list; GDPR/CCPA commitments (SCCs, 72-hour breach)
- SIEM event streaming and legal-hold / per-location retention controls
- Help Center and documentation; email support (published)
- Switch Assist migration program (free with Business and Enterprise)
