Visitor management system comparison

Lobbytrack vs The Receptionist

A side-by-side view of the directory’s published evidence and scoring metrics. The information is provided to support your evaluation; it does not declare a winner.

Metric	Lobbytrack	The Receptionist
Recommended score	91/100	89/100
Ongoing free access	Not published	Not published
Regional hosting	Not published	Not published
Mobile platform coverage	Not published	Not published
Flexible, modular pricing	Not published	Not published
Customer review sentiment	4.8/5 from 52 published reviews	No verified review score
Published evidence	24 vendor pages analysed	23 vendor pages analysed
Best for	Organizations replacing paper visitor logs with digital check-in, Schools needing visitor screening, badges, and evacuation visibility, Healthcare facilities managing visitor registration and notifications, Government facilities requiring watchlist checks and controlled visitor access, Workplaces managing visitors, employee attendance, and shared spaces, Multi-location organizations needing centralized visitor activity	Organizations replacing paper visitor logs with digital check-in, Workplaces needing configurable visitor workflows and host notifications, Schools and campuses tracking visitors and improving front-office security, Manufacturing and logistics facilities managing visitors, contractors, and deliveries, Behavioral health and private practices prioritizing client privacy
Pricing information	Starter is free. Basic and Professional are priced per month per location. Ultimate requires a price quote. The vendor states there is no contract and no hidden fees or extra charges for essential features. Tailored solutions and discounts for nonprofits and schools require contacting Lobbytrack. Fees are non-refundable.	A 15-day free trial is offered with no obligation and no credit card required. Plans include unlimited employees, portal users, monthly sign-ins, Companion app users, and connected iPads. Executive pricing is available by contacting sales. Hardware bundles are available separately, and the website states that annual packages can provide savings.

Lobbytrack

www.lobbytrack.com

Lobbytrack is a cloud-based visitor management platform for registering visitors, notifying hosts, printing badges, screening guests, and tracking who is onsite. Visitors can pre-register online or sign in at a tablet kiosk, including through a touchless QR-code flow. The platform supports customizable registration forms, health and safety questions, visit agreements, photos, driver-license scanning, watchlist checks, and access-control card management. Employee and Guard apps support visit scheduling, attendance sign-in and sign-out, incident reporting, emergency messaging, and evacuation lists. Organizations can also book meeting rooms, desks, parking spaces, and other shared resources. Lobbytrack offers web, iOS, Android, and Windows apps. Public pricing includes a free Starter plan, paid Basic and Professional plans, and a quote-based Ultimate plan. API access, Zapier integration, priority support, and tailored solutions are available as add-ons or through contact with the vendor.

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The Receptionist

thereceptionist.com

The Receptionist for iPad is now part of the Sign In App family and provides cloud-based visitor management through an iPad kiosk. Organizations can configure visitor check-in workflows, collect visitor information, capture photos or IDs, obtain signatures for NDAs and other legal agreements, print badges, and notify hosts through email, SMS, Slack, or Microsoft Teams. The platform supports visitor pre-registration, QR-code and contactless check-in, employee and contractor sign-in, delivery notifications, multilingual experiences, and emergency evacuation reporting. Administrators can access searchable visitor records, active visitor dashboards, scheduled exports, configurable data retention, and visitor logs from the cloud. It offers integrations with Azure AD/Entra ID, Google Workspace, Microsoft Teams, Slack, custom webhooks, and a documented API. Deployment can use an existing iPad or the optional Receptionist in a Box hardware bundle. Public plans are priced per site annually and include a 15-day free trial.

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How to use this comparison

Metrics are calculated consistently from public vendor information, verified review sources and crawler evidence. Data availability varies by vendor, so consider your own security, operational, regional and budget requirements before deciding which system fits.