The Receptionist
thereceptionist.com
Overview
The Receptionist for iPad is now part of the Sign In App family and provides cloud-based visitor management through an iPad kiosk. Organizations can configure visitor check-in workflows, collect visitor information, capture photos or IDs, obtain signatures for NDAs and other legal agreements, print badges, and notify hosts through email, SMS, Slack, or Microsoft Teams. The platform supports visitor pre-registration, QR-code and contactless check-in, employee and contractor sign-in, delivery notifications, multilingual experiences, and emergency evacuation reporting. Administrators can access searchable visitor records, active visitor dashboards, scheduled exports, configurable data retention, and visitor logs from the cloud. It offers integrations with Azure AD/Entra ID, Google Workspace, Microsoft Teams, Slack, custom webhooks, and a documented API. Deployment can use an existing iPad or the optional Receptionist in a Box hardware bundle. Public plans are priced per site annually and include a 15-day free trial.
Best for
- Organizations replacing paper visitor logs with digital check-in
- Workplaces needing configurable visitor workflows and host notifications
- Schools and campuses tracking visitors and improving front-office security
- Manufacturing and logistics facilities managing visitors, contractors, and deliveries
- Behavioral health and private practices prioritizing client privacy
Target industries
Key capabilities
Custom check-in workflows
Configure buttons, fields, messages, and workflows for different visitor types.
Pre-registration and approvals
Register visitors before arrival and manage approval workflows.
QR-code and contactless check-in
Visitors can use QR codes and their own devices for contactless sign-in.
Multilingual experiences
Provide multilingual visitor check-in experiences.
Photo and ID capture
Capture visitor photos and scan IDs during check-in.
Legal agreement signatures
Present NDAs and other legal agreements for digital signature.
Badge printing
Print configurable visitor badges after check-in.
Emergency and evacuation lists
View active visitors and shared evacuation reports during emergencies.
Configurable data retention
Set retention periods and remove or permanently delete visit records.
SOC 2 compliance
The product page identifies the platform as SOC 2 compliant.
Employee and contractor sign-in
Track employee and contractor arrivals and departures.
Delivery sign-in and notifications
Notify recipients when delivery personnel arrive.
Time and attendance
Use employee sign-in and out as a time clock.
Spaces and scheduling
Manage spaces and appointments on plans that include these capabilities.
Host notifications
Notify employee contacts through email, SMS, mobile push, Slack, or Microsoft Teams.
Active visitor dashboard
See who is currently signed in.
Azure AD / Entra ID integration
Connect employee or directory information through Azure AD / Entra ID.
Google Workspace integration
Integrate with Google Workspace.
Microsoft Teams and Slack integrations
Send visitor notifications through Microsoft Teams and Slack.
SCIM and SSO
Single sign-on and SCIM are included with the Pro plan.
API and custom webhooks
Connect visit data to other systems using a documented API and custom webhooks.
Cloud visitor log
Store visitor information in a searchable cloud-based visit log.
Searchable visitor reports
Search historical visitor records and generate reports.
Scheduled exports
Schedule exports of visitor data.
Visit notes
Add notes to individual visits in the visitor log.
Pricing
A 15-day free trial is offered with no obligation and no credit card required. Plans include unlimited employees, portal users, monthly sign-ins, Companion app users, and connected iPads. Executive pricing is available by contacting sales. Hardware bundles are available separately, and the website states that annual packages can provide savings.
| Plan | Price | Billing | Includes |
|---|---|---|---|
| CoreCore visitor management essentials. | $630 | year · per site | Core visitor management, Email and chat support, Companion app, Safety and evacuations, Badge printing |
| EnhancedWorkplace platform with priority support. | $1,260 | year · per site | Everything in Core, Pre-visit registration portal, ID scanning, Spaces, Time and attendance, Onboarding sessions, Unlimited SMS |
| ProComprehensive capabilities for larger workplaces. | $1,890 | year · per site | Everything in Core and Enhanced, SSO and SCIM, Additional Time and Attendance, Spaces, and Scheduling capacity, Account manager, Telephone support |
| ExecutiveFor complex or Enterprise organizations requiring advanced integration, compliance, and scalability. | Talk to sales | Not stated | Contact Sales |
Comparison data
Facts used in the Recommended ranking when published by the vendor.
- Free access
- Not published
- Regional hosting
- Not published
- Mobile apps
- Not published
- Pricing approach
- not stated
Deployment & integrations
- Cloud-based software
- iPad kiosk
- Existing iPad deployment
- Receptionist in a Box hardware bundle
- iOS, Android, and web access for the Companion app
- Azure AD / Entra ID
- Google Workspace
- Microsoft Teams
- Slack
- Custom webhooks
- Documented API
- SCIM
- SSO
Security, compliance & support
- SOC 2 compliant
- GDPR support
- Secure AWS hosting through Heroku
- Encrypted application traffic
- Third-party penetration testing
- Configurable visitor data retention
- Visitor record deletion and permanent deletion options
- ID scanning and photo capture
- Emergency and evacuation reporting
- Industry pages reference ITAR, C-TPAT, FSMA, ISO, and HIPAA-ready use cases
- Email support
- Live online chat
- Telephone support on the Pro plan
- Priority support on the Pro plan
- User guides
- Video tutorials
- Onboarding sessions on the Enhanced plan
- Account manager on the Pro plan
- Interactive product tours