Greetly
www.greetly.com/features/visitor-management-system
- Last checked
- 1 Sept 2026
- Sources
- 24
- Evidence confidence
- High
Product media
Buyer notes
What to know about Greetly
Greetly's differentiator is a touchless, branded front-desk flow that combines smartphone check-in with digital agreements and operational notifications. Its coverage extends beyond arrival capture: pre-registration, touchless QR check-in, digital agreements, badge printing, host alerts, delivery handling, and searchable logs address the core visitor journey in one platform. Multi-site reporting and directory synchronization are particularly relevant to facilities teams supporting distributed workplaces. The integration page gives Greetly practical value for teams already using Azure AD, Google Workspace, Slack, Teams, Google Chat, email, SMS, Zapier, or webhooks. Published SOC 2 and GDPR compliance describes support a security review, while the explicit HIPAA limitation is important for healthcare workflows involving PHI. Buyers should prioritize fit around emergency procedures, reporting depth, directory governance, and the desired balance between smartphone, tablet, and kiosk check-in. The product is most compelling where operational simplicity, branded experiences, and quick rollout matter.
- Best for
- Best suited to workplace and facilities teams replacing manual visitor books.
- Known strength
- Broad visitor journey coverage from pre-registration through check-out records.
Strengths
- Broad visitor journey coverage from pre-registration through check-out records.
- Touchless smartphone check-in reduces shared-device dependency.
- Searchable and exportable logs support operational visibility and audit workflows.
- Explicit Azure AD, Google Workspace, communication, API, Zapier, and webhook connectivity.
- Published SOC 2 and GDPR compliance describes support a security review.
Fit considerations
- Healthcare workflows involving PHI are a poor fit because the supplied NDA page explicitly excludes HIPAA compliance and PHI storage.
- Organizations with complex emergency or access-control processes should evaluate how Greetly fits those operating procedures.
- The experience spans smartphones, tablets, and kiosks, so rollout teams should standardize the preferred check-in mode.
Questions to ask
- Which visitor, delivery, and contractor workflows should be standardized across sites?
- Which directory and notification integrations should be enabled first?
- What visitor-log fields, exports, and trend reports are required by facilities and security teams?
- How should smartphone, tablet, and kiosk check-in be combined at each entrance?
- Which digital forms and agreements must be completed before access is granted?
Implementation notes
- Define visitor types, host-notification rules, forms, badge templates, and retention procedures before launch.
- Pilot the preferred QR, tablet, or kiosk experience at one entrance before broader rollout.
- Document the boundary around PHI and healthcare-related data.
Scoring criteria
How Greetly scores
Every system is scored against the same published-data criteria. Public scores are intended as comparison prompts alongside your own procurement needs.
Customer review sentiment
4. 9/5 from 208 published reviews across 6 sources, with 176 stored feedback themes
18 point weighting · 208 reviews across review sourcesVisitor and contractor workflows
6 visitor, contractor, badge, host, delivery, identity, and QR workflow signals
10 point weighting · Published vendor and profile signalsEvacuation management
2 evacuation, mustering, roll-call, occupancy, or emergency signals
7 point weighting · Published vendor and profile signalsAdvanced reporting
3 reporting, analytics, audit, export, or visitor-history signals
7 point weighting · Published vendor and profile signalsPublished feature breadth
16 documented capabilities
10 point weighting · Published vendor and profile signalsMobile and kiosk flexibility
No public evidence captured yet
8 point weighting · Published vendor and profile signalsOngoing free access
No public evidence captured yet
6 point weighting · Published vendor and profile signalsDeployment and integrations
13 published deployment and integration options
7 point weighting · Published vendor and profile signalsIndustry coverage
12 documented sectors
5 point weighting · Published vendor and profile signalsSource coverage
24 vendor pages analysed, 6 review sources captured
5 point weighting · 24 source pages analysedVisitor management focus
80% fit against visitor-management-specific positioning signals
5 point weighting · Published vendor and profile signalsAccess-control integrations
No access-control integration evidence captured
5 point weighting · Published vendor and profile signalsRegional hosting and data residency
No public evidence captured yet
3 point weighting · Published vendor and profile signalsPricing transparency
Pricing page published
4 point weighting · Published vendor and profile signalsA lower score can mean the directory found less public evidence, not that a product cannot support the workflow. Use these criteria as shortlist prompts alongside your own procurement needs.
Overview
Greetly is a cloud-based visitor management platform for workplace and facility teams. It replaces manual sign-in with touchless QR-code and tablet check-ins, visitor pre-registration, digital forms, NDA and waiver signing, badge printing, host notifications, delivery handling, and searchable visitor logs.
Visitors can check in from their own smartphones without downloading an app, while staff receive real-time visibility into arrivals and on-site activity. The platform supports multilingual experiences, branded badges, emergency preparedness, and reporting across sites.
Integrations include Azure AD, Google Workspace, Slack, Microsoft Teams, Google Chat, email, SMS, API, Zapier, and webhooks. Greetly states that it is SOC 2 and GDPR compliant and has been used across more than 24 countries. Its NDA page cautions that it is not HIPAA compliant and should not store PHI.
Best for
- Workplace teams replacing paper or clipboard sign-ins
- Multi-site organizations needing centralized visitor visibility
- Facilities teams managing visitors, deliveries, and host alerts
- Organizations requiring digital NDAs, waivers, or safety forms
- Workplaces seeking touchless smartphone check-in
Target industries
Key capabilities
Digital NDAs and forms
Visitors can digitally sign NDAs, waivers, confidentiality acknowledgements, and safety forms.
Forms and workflows
Custom forms and workflows support visitor information collection and compliance processes.
API and webhooks
API and webhooks can send visitor data to business systems.
Visitor logs
Digital visitor records can be filtered, searched, and exported.
Multi-site visibility
Visitor check-ins can be tracked and reported across sites.
Touchless check-in
Visitors check in using a QR code and their own smartphone without downloading an app.
Tablet and kiosk check-in
Guests can use a tablet or kiosk for self-service check-in.
Pre-registration
Hosts can invite guests or groups to provide information before arrival.
Visitor badges
The system prints branded badges after check-in and captures badge IDs, timestamps, and photos.
Delivery management
Greetly manages delivery check-ins and related visitor touchpoints.
Multilingual capabilities
The platform supports multilingual visitor experiences.
QR codes
QR codes enable touchless visitor registration and check-in.
Comparison data
Published signals used in the Overall Score ranking.
- Deployment complexity
- Guided setup
- Hardware requirement
- Optional kiosk
- Identity checks
- The website describes guests as verified, logged, and captured through check-in records, photos, and badge data.
- Evacuation
- The overview explicitly mentions emergency preparedness and critical reminders.
- Contractors
- The overview says the platform can track contractors and deliveries in manufacturing environments.
- Reporting
- Visitor logs can be filtered, searched, exported, and used to track trends across sites.
Customer review summary
What users like
- Easy to use
- Helpful support
- Smooth visitor check-in
- Useful reporting
- Strong security and compliance workflows
- High customization
What users dislike
- Limited hardware flexibility
- Reliability or performance issues
- Desire for larger display options
- Does not fully replace every receptionist task
- Access controls and permissions receive lower feature scores than core usability
- Customization limits
Review sources
Deployment & integrations
- Cloud-based visitor registration and logs are explicitly described.
- Greetly states teams can be live in minutes or days, not weeks.
- Visitors can check in from their own smartphones without downloading an app.
- Azure AD
- Google Workspace
Security, compliance & support
- Greetly states it is SOC 2 compliant.
- Greetly states it is GDPR compliant.
- Digital visitor logs are described as secure, searchable, filterable, and exportable.
- Signed documents are stored securely for compliance and audits.
- The NDA page states Greetly is not HIPAA compliant and should not be used to collect or store PHI.
