VisitorPass
visitorpass.eu
- Last checked
- 13 Aug 2026
- Sources
- 1
- Evidence confidence
- High
Product media
Buyer notes
What to know about VisitorPass
VisitorPass targets EU organisations that prioritise data sovereignty and GDPR-native controls. Its strengths are EU-only hosting and architecture built around GDPR (DPA included, Article 17 erasure, audit logs), broad localisation (24 EU languages), and a browser-based kiosk with optional WebRTC remote reception. Pricing is simple, gatehouse-focused monthly tiers, with an enterprise option for on-premises deployments and custom SLAs. Buyers needing strict EU residency, per-tenant data isolation, and branded visitor journeys will find a compact, privacy-centered solution.
- Best for
- Best for EU organisations that must avoid third-country data transfers
- Known strength
- GDPR-by-design EU hosting and included DPA reduces third-country transfer risk
Strengths
- GDPR-by-design EU hosting and included DPA reduces third-country transfer risk
Fit considerations
- On-premises deployment and custom integrations are offered only via Enterprise (contact sales); integration depth with access control hardware is not fully detailed on the overview page.
Questions to ask
- What physical access-control systems or card readers are supported natively or via integrations?
- Can you share recent penetration test reports and the on-premises deployment architecture for validation?
- How well does VisitorPass match your busiest visitor, contractor, or reception workflow?
- Which locations, teams, and visitor types should be included in the first rollout?
Implementation notes
- Self-serve setup advertised as under 10 minutes for first gatehouse; Enterprise on-premises requires sales engagement and negotiation.
- Kiosk usage relies on browser-capable tablets; decide whether to use printed badges or Apple Wallet / Google Pay digital passes.
Scoring criteria
How VisitorPass scores
Every system is scored against the same published-data criteria. Public scores are intended as comparison prompts alongside your own procurement needs.
Customer review sentiment
No review score listed
18 point weighting · No public review count capturedVisitor and contractor workflows
5 visitor, contractor, badge, host, delivery, identity, and QR workflow signals
10 point weighting · Published vendor and profile signalsEvacuation management
1 evacuation, mustering, roll-call, occupancy, or emergency signal
7 point weighting · Published vendor and profile signalsAdvanced reporting
2 reporting, analytics, audit, export, or visitor-history signals
7 point weighting · Published vendor and profile signalsPublished feature breadth
8 documented capabilities
10 point weighting · Published vendor and profile signalsMobile and kiosk flexibility
iOS and Android; Optional kiosk
8 point weighting · Published vendor and profile signalsOngoing free access
Free trial published
6 point weighting · Published vendor and profile signalsDeployment and integrations
8 published deployment and integration options
7 point weighting · Published vendor and profile signalsIndustry coverage
10 documented sectors
5 point weighting · Published vendor and profile signalsSource coverage
1 vendor page analysed, 0 review sources captured
5 point weighting · 1 source page analysedVisitor management focus
100% fit against visitor-management-specific positioning signals
5 point weighting · Published vendor and profile signalsAccess-control integrations
1 access-control integration signal
5 point weighting · Published vendor and profile signalsRegional hosting and data residency
Regional hosting signal published
3 point weighting · Published vendor and profile signalsPricing transparency
4 published pricing plans
4 point weighting · Published vendor and profile signalsA lower score can mean the directory found less public evidence, not that a product cannot support the workflow. Use these criteria as shortlist prompts alongside your own procurement needs.
Overview
VisitorPass is a Europe-based, GDPR-first visitor management platform designed for single reception desks up to multi-site enterprises.
It offers browser-based self check-in kiosks (with WebRTC face-to-face video), pre-registration with QR codes, digital and printable visitor passes (including Apple Wallet), watchlists, role-based access, multi-tenant branding, and exportable compliance reports.
Data is hosted exclusively in the EU, includes a Data Processing Agreement, configurable retention with nightly hard-delete, immutable audit logs, and native support for all 24 official EU languages. Pricing is presented as per-gatehouse monthly tiers with an enterprise option for on-premises deployment and custom SLAs. eu/)
Best for
- Small offices needing simple visitor sign-in
- Single-building reception desks requiring branded kiosks
- Managed-service providers or co-working operators running multiple tenants
- Enterprises and regulated organisations requiring EU data residency and audit trails
- Organisations needing multi-language visitor flows across the EU
Target industries
Key capabilities
Reporting & Exports
Automated daily visitor summaries, host notifications, and exportable sign-in logs (Excel/JSON) for compliance audits.
WebRTC Face-to-Face Video
Peer-to-peer encrypted WebRTC video connects kiosk visitors to a live operator for remote reception.
Watchlist & Access Control
Configurable watchlists flag restricted individuals on arrival and supports time-limited digital access cards.
Data Retention & Auto-Purge
Configurable retention windows with nightly hard-delete and one-click GDPR erasure (Article 17) support.
White-labeling & Localization
Custom domain, logo, colour theming, and native support for all 24 official EU languages across the visitor journey.
Web Kiosk & Self Check-in
Browser-based tablet kiosks with branded UI allowing QR scan or name entry, NDA signing, and badge issuance.
Pre-registration & Invitations
Hosts send personalised email invitations and issued QR codes for contactless arrival and fast check-in.
Multi-site & Multi-tenant
Manage multiple buildings or client organisations with isolated data, per-tenant branding and a super-admin console.
Pricing
All prices shown on site are per calendar month, billed monthly; VAT may apply. Enterprise pricing and on-premises deployments require contacting sales.
Light
Essential visitor logging for small offices with community branding and core GDPR tooling.
- Visitor sign-in & sign-out
- Host email notifications
- GDPR-compliant retention
- Custom logo & colours
Gatehouse
Fully branded reception experience with web kiosk, WebRTC, Apple Wallet passes, and reporting.
- Web kiosk & self check-in
- WebRTC face-to-face video
- Watchlist & access control
- Export & compliance reports
Multi-tenant
For managed-service providers or building managers with multiple tenants, isolated data and priority support.
- Multiple tenants & sites
- Per-tenant branding
- Super-admin console
- Priority email support
Enterprise
Negotiated contract with SLA, on-premises deployment, custom integrations, and security deliverables.
- On-premises deployment
- Custom integrations (SSO/AD)
- Dedicated account manager
- Security penetration test report
Comparison data
Published signals used in the Overall Score ranking.
- Free access
- Free trial
- Mobile apps
- iOS and Android
- Pricing approach
- Fixed tiers
- Deployment complexity
- Self serve
- Hardware requirement
- Optional kiosk
Deployment & integrations
- self-serve (set up first gatehouse in under 10 minutes)
- on-premises available for Enterprise
- Apple Wallet (signed passes)
- Google Pay (digital access cards compatible)
- Custom domain support (DNS/branding)
Security, compliance & support
- EU-hosted data; no third-country transfers / EU-only jurisdiction (GDPR by design)
- Data Processing Agreement included with every subscription (Article 28)
- Immutable GDPR audit log with actor, IP and UTC timestamp
- TLS 1. 3 transport, bcrypt password hashing, encrypted storage
- Configurable data retention with automated nightly hard-delete and one-click erasure (Article 17)
