FacilityOS
www.facilityos.com
Overview
FacilityOS is a modular facility, visitor, contractor, emergency, logistics, and physical identity management platform for organizations operating one or more facilities. Its VisitorOS module digitizes visitor registration, pre-registration, check-in, check-out, host notifications, document acknowledgements, badge printing, watchlists, screening, and visitor reporting. ContractorOS centralizes vendor and contractor documents, approval workflows, compliance statuses, expiration reminders, and audit trails, with connections to visitor and emergency workflows. EmergencyOS supports evacuation management, drills, mustering, roll calls, building sweeps, emergency profiles, and real-time messaging. Additional modules cover mail and parcel tracking, inventory, assets, and access-control workflows. Public pricing lists starting monthly rates for selected modules and VisitorOS tiers; Enterprise pricing requires contacting sales. FacilityOS states that its platform is used by more than 7,000 facilities in over 70 countries and offers preconfigured iPad kiosk deployments.
Best for
- Multi-site organizations needing visitor, contractor, emergency, and facility operations management
- Regulated facilities requiring digital records, compliance workflows, and audit trails
- Manufacturing and logistics sites managing visitors, drivers, contractors, packages, or assets
- Organizations replacing paper-based visitor and contractor processes
Target industries
Key capabilities
Visitor pre-registration
Visitors can register before arrival and complete entry preparation.
Kiosk and mobile check-in
Visitors can check in at an iPad kiosk or from a mobile device.
Touchless sign-in
Supports touchless visitor sign-in as an available feature or add-on.
Multilingual support
Provides multiple language options for visitor interactions.
Visitor watchlists and screening
Supports custom watchlists and third-party watchlist screening.
Identity verification and ID scanning
Supports identity verification, photo capture, and ID scanning.
Legal and compliance documents
Captures acknowledgements for NDAs, quizzes, training, and other documents.
Digital audit trails
Logs visits, document actions, approvals, and other events for reporting and audits.
Contractor compliance management
Centralizes contractor and vendor documents, requirements, approvals, and expiration tracking.
Emergency evacuations and mustering
Supports evacuations, digital mustering lists, roll calls, building sweeps, and emergency profiles.
Visitor and contractor tracking
Shows current occupants, expected arrivals, sign-outs, and contractor statuses.
Host notifications
Sends visitor arrival and sign-out notifications through configured channels.
Badge printing
Prints visitor badges and supports badge templates.
Mail, parcel, inventory, and asset tracking
Provides modules for package workflows, inventory levels, and asset location and custody.
Access-control workflows
Supports credential management, rule-based provisioning, and automatic credential expiry.
Active Directory integration
Integrates with Active Directory.
Microsoft Outlook events plugin
Available in the Enhanced VisitorOS tier.
Microsoft Teams and Slack integrations
Supports visitor notifications through Teams and Slack in the stated plans.
Access-control integration
SecurityOS provides standard access-control integration and VisitorOS integration.
Real-time dashboards
Provides centralized, site-level, company-wide, and multi-site operational views.
Visitor analytics and reporting
Reports on visitor activity, trends, sign-ins, sign-outs, approvals, and expected arrivals.
Automated reporting and data export
Supports automated reporting and visitor-data exports.
Pricing
Prices are stated as starting rates and may have optional add-ons. VisitorOS Enterprise, Inventory, Asset Logistics, and some other modules show contact-sales pricing.
| Plan | Price | Billing | Includes |
|---|---|---|---|
| VisitorOS CorporateVisitor management plan. | Starting at $225/month | month | 10.9-inch MDM-enrolled iPad included, Unlimited users, visitors, and sign-ins, Mobile app, Active Directory integration, SSO, Real-time operations and analytics dashboard, Automated reporting |
| VisitorOS EnhancedIncludes the Corporate tier plus enhanced visitor workflows. | Starting at $299/month | month | Touchless sign-in, Pre-registration, Microsoft Outlook events plugin, Sign-out reminders, Badge printing and templates |
| VisitorOS EnterpriseIncludes the Enhanced tier plus enterprise visitor security and communication features. | Talk to sales | Not stated | Visitor approval, Watchlists, Visitor screening, ID scanning, Slack integration, Microsoft Teams integration, Cellular data connection |
| EmergencyOS BasicBasic emergency management tier. | Included with VisitorOS | Not stated | Unlimited users and employees, Unlimited drills and emergency evacuations, Emergency event notifications by email |
| EmergencyOS CorporateExpanded emergency management tier. | Starting at $275/month | month | Emergency notifications by SMS, Unlimited emergency profiles, Digital mustering list, Real-time hazard alerts, Drill scheduling, Digital roll call, Full digital audit trail and reporting |
| ContractorOS EssentialsSite-managed contractor compliance tier. | Starting at $199/month | month | Unlimited users, Centralized compliance dashboard, Compliance library, Vendor and contractor compliance managers, Automated notifications and expiration reminders, VisitorOS integration |
| ContractorOS AdvancedVendor-managed contractor compliance tier. | Starting at $499/month | month | Everything in Essentials, Vendor Portal access, Automated task management, Automated approval workflows, Unlimited contractor seats |
| LogisticsOS Mail & ParcelMail and parcel tracking module. | Starting at $369/month | month | Item tracking with label printing, Receive, sort, and delivery workflow, Custom item metadata, High-density mail folders |
| SecurityOS CorporateAccess-control integration tier. | Starting at $199/month | month | Standard access-control integration, VisitorOS integration, Unlimited users and credentials, Credential management, QR credential codes, Automated credential provisioning |
Comparison data
Facts used in the Recommended ranking when published by the vendor.
- Free access
- Not published
- Regional hosting
- Not published
- Mobile apps
- Not published
- Pricing approach
- not stated
Deployment & integrations
- Cloud-based platform
- Preconfigured 10.9-inch MDM-enrolled iPad kiosk
- Mobile app and mobile visitor check-in
- Microsoft Azure hosting
- Active Directory
- Microsoft Outlook events plugin
- Microsoft Teams
- Slack
- Standard access-control integration
- VisitorOS, ContractorOS, EmergencyOS, and SecurityOS modules
Security, compliance & support
- Single Sign-On (SSO)
- Visitor watchlists and third-party watchlist screening
- ID scanning and identity verification
- Digital audit trails and reporting
- Legal, NDA, training, and compliance document tracking
- Contractor document approvals and expiration alerts
- Microsoft Azure hosting
- Emergency mustering, evacuation, and roll-call records
- Ongoing hardware repairs, support, and training are included in the VisitorOS Corporate plan
- Preconfiguration and deployment are included in the VisitorOS Corporate plan
- The vendor offers technical support and onboarding