VisitUs
visit-us.com
Capterra, GetApp and Software Advice share a Gartner Digital Markets review pool, so they count once in the average.
Overview
VisitUs Reception is a cloud-based visitor management system for tracking visitors, contractors and staff across one or more locations. Visitors can sign in using a tablet, web app or QR code, while hosts receive alerts through mobile app notifications, email, SMS or Microsoft Teams. The platform supports pre-registration through an online portal, mobile app, CSV upload and calendar invitations, with QR codes, directions, inductions, safety videos and digital document signing. Organisations can customise sign-in flows, questions, documents and branding. A live dashboard shows who is on site, and evacuation tools provide mobile roll calls, safety confirmations, SMS alerts and time-stamped reports. Reporting includes visitor history, attendance, scheduled reports, exports and multi-site views. VisitUs provides API access, webhooks, SSO and directory integration. Public pricing includes a free Core plan and paid location-based plans. The pages identify Logistics, Manufacturing, Government, Aged Care and NFP as industries served.
Best for
- Organisations needing digital visitor, contractor and staff sign-in
- Multi-location teams requiring live occupancy and evacuation visibility
- Workplaces needing pre-registration, inductions and compliance records
Target industries
Key capabilities
QR and tablet sign-in
Visitors can sign in through a tablet app or by scanning a QR code.
Visitor pre-registration
Hosts can pre-register visitors through portals, mobile apps, CSV uploads or calendar invitations.
Digital inductions and document signing
Visitors can complete inductions, watch safety videos and sign NDAs or safety documents.
Custom branding and welcome messages
Organisations can apply branding and display customised arrival or sign-out messages.
Visitor and staff tracking
A live dashboard shows visitors, contractors and staff currently signed in.
Evacuation roll call
Mobile evacuation tools support safety responses, checklists, SMS alerts and time-stamped reports.
Screening questionnaires
Custom questions can be assigned to sign-in types, with alerts for failed results.
ISO 27001-certified hosting
The site states that customer data is stored on ISO 27001-certified servers.
Encrypted customer data
The site states that systems use full-disk encryption and backups use AES256 encryption.
Host notifications
Hosts can receive arrival notifications through mobile push, email, SMS and Microsoft Teams.
Badge printing
The tablet app can print visitor badges when connected to a printer.
Scheduled and exportable reports
Users can schedule reports and export visitor data in CSV format.
Multi-site reporting
Administrators can review visitor activity across multiple locations.
Pricing
Prices shown are in AUD and billed monthly. Annual billing is advertised as saving 20%, but annual plan prices are not shown. Paid modules include a free 7-day trial. Enterprise quotes are available by contacting VisitUs.
| Plan | Price | Billing | Includes |
|---|---|---|---|
| CoreCore module for digital visitor management. | Free | Not stated | Digital visitor sign-in, Unlimited visitor sign-ins, Unlimited locations |
| EssentialsCore visitor management features for everyday operations. | AUD 60 | Monthly · Per location | Core, Evacuations, Notifications, Pre-registration, Reporting |
| CompleteAdvanced compliance, security and workplace management. | AUD 203 | Monthly · Per location | Core, Evacuations, Notifications, Pre-registration, Reporting, Compliance, Security, Safety, Deliveries, Integrations |
Comparison data
Facts used in the Recommended ranking when published by the vendor.
- Free access
- Ongoing free plan
- Regional hosting
- Australia
- Mobile apps
- iOS and Android
- Pricing approach
- modular
- Free plan is published as not expiring.
- Regional hosting is available in Australia.
- Dedicated iOS and Android apps are available.
- Modules can be selected to suit the organisation.
Deployment & integrations
- Cloud-based
- Web dashboard
- Mobile apps for Android and iOS
- Tablet or kiosk sign-in
- Microsoft Teams
- Slack
- Microsoft Active Directory
- Microsoft Entra ID
- Microsoft and Google calendar invitations
- Zapier
- REST-based API
- Real-time webhooks
- SMS and email
Security, compliance & support
- ISO 27001-certified servers
- Full-disk encryption for systems containing customer data
- AES256-encrypted backups
- Australian, American or European data hosting options
- Single sign-on
- Audit-ready visitor records and evacuation reports
- Knowledge base
- Contact support
- Product demonstrations
- Free trials for paid modules