VisitorRego
visitorrego.com
Overview
VisitorRego is visitor and contractor management software for workplaces in New Zealand, Australia and other markets. It supports visitor, staff and contractor sign-in and sign-out through QR codes, contactless registration or VisitorRego hardware using a Microsoft Surface Pro, scanner and label printer. Visitors can receive site instructions and health and safety inductions, while hosts can receive email or SMS arrival notifications. Administrators can view current occupants, historical attendance, emergency reports and custom reports through an online dashboard. Contractor management adds site-specific inductions, permits, certificates, insurance and qualification checks, expiry monitoring, authorisation reports and hazard feedback. VisitorRego offers hardware packages for reception desks, flexible setups and unattended reception, as well as a hardware-free Mobile Pass. The vendor provides setup, training, remote installation support and ongoing technical assistance. Public pricing lists software subscriptions, contractor management, SMS charges and label consumables; hardware purchase or lease costs require confirmation.
Best for
- Workplaces needing visitor registration and emergency occupancy reporting
- Organisations managing contractor inductions, permits and compliance documents
- Businesses with unattended reception or multiple entry points
- Sites wanting hardware-based or hardware-free visitor sign-in
Target industries
Key capabilities
QR-code Mobile Pass sign-in
Visitors scan a displayed QR code on their own mobile device and complete registration without dedicated hardware.
Contactless sign-in
Visitors register on their own device and can receive pre-registration invitations before arrival.
Barcode sign-out
Visitors can scan the barcode on their printed label to sign out.
Custom visitor registration
Administrators can customise welcome screens, registration fields, inductions and visitor labels.
Pre-registration
Individual visitors, groups and appointments can be pre-registered.
Health and safety induction
Visitors can view and acknowledge site-specific health and safety information.
Emergency reporting
Provides current occupant information and reports containing visitor, host, contact and assistance details.
Contractor compliance checks
Checks inductions, permits, insurance, qualifications and other site requirements before registration.
Expiry monitoring
Reports on upcoming expiries and sends notifications when contractor requirements are missing or expired.
Visitor attendance tracking
Shows who is currently onsite and historical attendance for selected dates or periods.
Asset tracking
Tracks keys and other assets issued and returned through sign-in and sign-out.
Unattended reception
Supports visitor welcome, host alerts and courier notifications without a staffed reception desk.
Multi-site management
VR Facilities can manage multiple sites from one central online location.
Hardware packages
VR Counter, VR Flex and VR Kiosk packages combine a Microsoft Surface Pro, scanner and label printer.
Active Directory integration
Available in the Premium plan.
On-network database integration
Available in the Enterprise plan.
Online dashboard and reports
Provides real-time and historical reporting, custom reports and Excel export.
Real-time staff log
Displays real-time staff and visitor presence information.
Pricing
Public prices are shown in dollars, but the source does not specify the currency. Mobile Pass is listed at $1 per day; Starter at $65 per month; Premium at $185 per month; Enterprise requires an enquiry. Contractor Management is $105 per month. SMS is 17c per message through VisitorRego. Label prices vary by product and are listed separately; hardware pricing is not published.
| Plan | Price | Billing | Includes |
|---|---|---|---|
| Mobile PassHardware-free visitor registration using a QR code and mobile device. | $1 per day | daily · account | One-on-one software support, Workplace emergency management, Email and SMS notifications, Health and safety induction, Offline access, Real-time staff log, Online dashboard and reports, Data retention |
| StarterIncludes everything in Mobile Pass plus expanded visitor registration functions. | $65 | monthly · workspace | Day Pass and Multi Day Pass, Personal ID sign-in, Visitor induction customisation, Barcode sign-out, Contactless sign-in, Visitor label printer compatibility |
| PremiumIncludes everything in Starter plus integrations and advanced registration functions. | $185 | monthly · workspace | Active Directory Integration, Notification Button add-on, Service Staff Button add-on, Event H&S pre-register, Pre-register appointments, Multi-languages, Mobile Pass and printable QR code |
| EnterpriseEnterprise plan with multi-site, workspace and database capabilities. | Talk to sales | Not stated | Enquire for pricing, On-network Database Integration, Manage multiple sites as a group, Multiple Workspaces |
| Contractor ManagementContractor management add-on for site requirements and compliance monitoring. | $105 | monthly · add-on | Manage multiple sites as a group, Job-specific questions, Authorisation reports, Company compliance checks, Monitor contractor hours, Instant notification of non-compliance |
Comparison data
Facts used in the Recommended ranking when published by the vendor.
- Free access
- Not published
- Regional hosting
- Not published
- Mobile apps
- Not published
- Pricing approach
- not stated
Deployment & integrations
- Online application and web portal
- Mobile Pass using visitors' mobile devices
- Optional VisitorRego hardware
- Hardware-free deployment available with Mobile Pass
- Offline access available in the Mobile Pass plan
- Active Directory Integration
- On-network Database Integration
- Email notifications
- SMS notifications
Security, compliance & support
- Health and safety inductions
- Emergency occupant reporting
- Contractor compliance checks
- Induction, permit, insurance and qualification tracking
- Instant non-compliance notifications
- Data retention
- Offline access
- Visitor labels with identifying information and barcodes
- One-on-one software support
- Installation and setup assistance
- Remote installation and training
- Ongoing technical support by phone and email
- On-site support through IT company relationships in New Zealand and Australia