VPass
vpass.io
- Last scraped (UTC)
- 19 Oct 2026
- Product analysis updated
- 1 Nov 2026
- Sources
- 13
- Evidence confidence
- High
Product media
Directory editorial analysis
What to know about VPass
VPass is a phone-first, cloud visitor management solution suited to organisations wanting contactless sign-ins without mandatory kiosks. It combines QR-code phone sign-in, a kiosk app, digital wallet passes and printed badges plus a DIY form builder for capture of photos, documents and signatures. Safety features include a dedicated Emergency Evacuation app with preset SMS alerts and on-site roll-call export. Integration points emphasise school MIS syncs and Microsoft Entra ID SSO. Published pricing shows tiered monthly and annual plans and a free trial, with enterprise customisation available. Data residency and GDPR measures are documented for UK/EU customers, and selected live ID checks are available for specific Australian card types.
- Best for
- Organizations wanting low-hardware or phone-first visitor workflows
- Known strength
- Contactless visitor check-in — A reviewer considered contactless sign-in an important factor in choosing VPass.
Strengths
- Contactless visitor check-in — A reviewer considered contactless sign-in an important factor in choosing VPass.
- Customizable visitor questions and workflows — A reviewer valued tailoring questions for different visitor types.
- Responsive, accessible customer support — A reviewer appreciated responsive support and being able to speak with a person.
- Frequent product improvements — A reviewer reported receiving new features and regular updates.
- Contactless visitor check-in — Reviewers valued the contactless sign-in capability when selecting VPass.
Fit considerations
- Limited badge layout customization — Review summaries identify badge layout flexibility and customization as limited.
- Limited badge layout customization — Review summaries consistently identify badge layouts as lacking flexibility.
- Limited badge layout customization — The review summary identifies badge customization and layout flexibility as limited.
- limited badge layout customization
- limited reporting customization
Questions to ask
- Can you specify exact regional hosting locations and contractual data residency commitments for my account?
- What are per-message SMS costs and limits for evacuation or notification use at my expected volume?
- Does the Enterprise plan include SLAs, dedicated support and onboarding for multi-site rollouts?
- How well does VPass match your busiest visitor, contractor, or reception workflow?
- Which locations, teams, and visitor types should be included in the first rollout?
Implementation notes
- Use QR-code posters and the VPass In app to enable immediate phone-based check-ins without kiosk hardware
- For badge printing, budget for Brother QL-820NWB printers and labels if printed passes are required
Scoring criteria
How VPass scores
Scores follow an editorial model benchmarked against VisitUs, which has fixed category and overall scores. Other products are calculated from their captured data. Public scores are intended as comparison prompts alongside your own procurement needs.
Customer review sentiment
5. 0/5 from 1 published reviews across 2 sources, with 55 stored feedback themes
18 point weighting · 1 review across review sourcesVisitor and contractor workflows
5 visitor, contractor, badge, host, delivery, identity, and QR workflow signals
10 point weighting · Published vendor and profile signalsEvacuation management
3 evacuation, mustering, roll-call, occupancy, or emergency signals
7 point weighting · Published vendor and profile signalsAdvanced reporting
2 reporting, analytics, audit, export, or visitor-history signals
7 point weighting · Published vendor and profile signalsPublished feature breadth
8 documented capabilities
10 point weighting · Published vendor and profile signalsMobile and kiosk flexibility
iOS and Android; Optional kiosk
8 point weighting · Published vendor and profile signalsOngoing free access
Free trial published
6 point weighting · Published vendor and profile signalsDeployment and integrations
7 published deployment and integration options
7 point weighting · Published vendor and profile signalsIndustry coverage
11 documented sectors
5 point weighting · Published vendor and profile signalsSource coverage
13 vendor pages analysed, 2 review sources captured
5 point weighting · 13 source pages analysedVisitor management focus
100% fit against visitor-management-specific positioning signals
5 point weighting · Published vendor and profile signalsAccess-control integrations
1 access-control integration signal
5 point weighting · Published vendor and profile signalsRegional hosting and data residency
Regional hosting signal published
3 point weighting · Published vendor and profile signalsPricing transparency
4 published pricing plans
4 point weighting · Published vendor and profile signalsA lower score can mean the directory found less public evidence, not that a product cannot support the workflow. Use these criteria as shortlist prompts alongside your own procurement needs.
Overview
VPass is a cloud-based visitor management system offering contactless QR-code and kiosk sign-ins, DIY form builder, digital wallet passes and printed badge support. It supports multi-site accounts, pre-registration, visitor profiles that pre-fill forms, and multi-language operation.
Safety features include an Emergency Evacuation app with preset SMS alerts and roll-call reporting. Admins get role-based access, sign-in/sign-out control from a dashboard, reporting and exports. VPass also offers live ID card checks for select Australian card types and integrations with school MIS and Microsoft Entra ID (Azure AD).
Free 30-day trials and tiered monthly or annual plans are published on the vendor site. io pages)
Best for
- Reception and front-desk teams wanting contactless sign-in
- Organisations needing multi-site or event check-in workflows
- Schools and education providers requiring student/visitor sync
- Facilities requiring evacuation roll-call and SMS alerts
- Teams wanting a low-hardware kiosk or phone-first solution
Target industries
Key capabilities
Emergency evacuation
Emergency Evacuation App with preset SMS alerts, muster roll-call and CSV roll-call report export
Notifications
Email and SMS notifications to staff and visitors; preset SMS used in evacuation flow; admin-hosted notifications per plan
Badge printing
Support for Brother QL-820NWB printer with templates and custom badge/lanyard options; Bluetooth/Wi‑Fi/print-server options
Integrations
Pre-built integrations with school MIS partners (Simon, Arbor, Wonde, nForma) and Microsoft Entra ID (Azure AD) SSO
Visitor journey
Phone QR-code sign ins, kiosk app, VPass In mobile app and digital wallet passes for fast sign-in/out
DIY Forms & Visitor Types
Form builder with text, photo upload, signature, ID fields and configurable visitor types including registered visitors
Contractor/ID checks
Live ID card checks for specific Australian cards (Working With Children, VIT, Blue Card) and photo/document upload
Reporting & export
Admin dashboard showing who is on site, reporting page with tagging, CSV exports and data filters
Pricing and plan limits
- Product analysis updated
- 1 Nov 2026
- Pricing checked
- Not separately checked
- Evidence refreshed
- 1 Nov 2026
Pricing has not been separately verified. Confirm currency, billing term, hardware, SMS, onboarding, integrations and taxes.
Free Trial
$0Currency not confirmed · 30-day trial · account
- 30-Day Free Trial
- 10 Admin Users*
- Kiosk App
Standard (Monthly)
$65Currency not confirmed · monthly · per account
- 6 Months Data Storage
- 3 Admin Users
- 5 Visitor Types
Premium (Monthly)
$99Currency not confirmed · monthly · per account
- 12 Months Data Storage
- 10 Admin Users
- Unlimited Locations
Enterprise
Unknown — confirm with vendorCurrency not confirmed · Billing term not confirmed · custom
- Custom Data Storage
- Unlimited Sites
- Custom Admin Users
Vendor publishes Monthly and Yearly fixed-tier plans (Free Trial, Standard, Premium) and Enterprise custom plans; details and limits shown on pricing page (vpass.io/pricing). Additional SMS charges and hardware sold separately are noted (vpass.io/pricing).
Subscription estimate
A comparable annual total needs a confirmed currency, price, billing term and location allowance.
Subscription only. Excludes hardware, taxes, SMS overages, onboarding and additional modules. No currency conversion.Evidence behind the profile
Documented means a public source makes the claim; it does not mean an independent product test. Inferred claims need confirmation.
8 documented · 0 inferred · 0 unresolved claims
- Documented claim — VPass supports QR-code phone sign-ins that require no additional hardware.
- Documented claim — VPass provides a kiosk app for iPad/Android tablets.
- Documented claim — Emergency Evacuation App offers preset SMS messages and a roll-call CSV export.
- Documented claim — Integrates with school MIS platforms (Simon, Arbor, Wonde, nForma) and Microsoft Entra ID.
- Documented claim — VPass states GDPR compliance measures and offers UK/EU data storage packages.
- Documented claim — Admin dashboard provides real-time on-site view, reporting with tagging and CSV exports.
- Documented claim — VPass publishes Free Trial, Standard, Premium tiers and a contact-for-Enterprise option with listed monthly and yearly pricing.
- Documented claim — VPass In mobile app is available on Apple App Store and Google Play and pre-fills visitor profile data.
Comparison data
Published signals used in the Overall Score ranking.
- Free access
- Free trial
- Mobile apps
- iOS and Android
- Pricing approach
- Fixed tiers
- Deployment complexity
- Self serve
- Hardware requirement
- Optional kiosk
Customer review summary
Captured themes from the linked review sources; these are summaries, not verbatim quotations or a representative customer survey. Source totals may overlap. Editorial strengths and fit considerations are shown separately in our buyer analysis.
What users like
- Contactless visitor check-in — A reviewer considered contactless sign-in an important factor in choosing VPass. (Source: Capterra)
- Customizable visitor questions and workflows — A reviewer valued tailoring questions for different visitor types. (Source: Capterra)
- Responsive, accessible customer support — A reviewer appreciated responsive support and being able to speak with a person. (Source: Capterra)
- Frequent product improvements — A reviewer reported receiving new features and regular updates. (Source: Capterra)
- Contactless visitor check-in — Reviewers valued the contactless sign-in capability when selecting VPass. (Source: Capterra)
- Customizable visitor workflows — Reviewers appreciated creating different questions for different visitor types and tailoring visitor forms. (Source: Capterra)
What users dislike
- Limited badge layout customization — Review summaries identify badge layout flexibility and customization as limited. (Source: Capterra)
- Limited badge layout customization — Review summaries consistently identify badge layouts as lacking flexibility. (Source: Capterra)
- Limited badge layout customization — The review summary identifies badge customization and layout flexibility as limited. (Source: Software Advice)
- limited badge layout customization
- Badge layout customization is limited
- badge layouts have limited flexibility
Review evidence last checked: 1 Nov 2026. Individual theme capture dates are not recorded.
Review sources
Deployment & integrations
- self-serve (admin dashboard, kiosk app download and QR code posters for locations)
- Simon student management
- Arbor (described on integrations page)
- Wonde
- nForma
Security, compliance & support
- GDPR support and regional data retention options; UK/EU visitor storage packages
- Data retention controls: visitor data storage periods per selected package
- Two-factor authentication for admin logins (listed in pricing/features)
- Data processing and privacy commitments plus DPA reference
- Regional data residency choices asserted (data primarily stays where customer decides)
